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Sumsub

  • What it is:Sumsub is a global full-cycle identity verification and fraud prevention platform that provides KYC, KYB, AML, and transaction monitoring solutions. The company helps businesses onboard users securely, meet regulatory requirements across 220+ countries, and combat digital fraud through AI-powered te
  • Best for:Cryptocurrency exchanges and DeFi platforms, Fintech companies and neobanks, iGaming and online gambling operators
  • Pricing:Free tier available, paid plans from $1.35/verification
  • Rating:88/100Very Good
  • Expert's conclusion:Sumsub is an identity verification platform that provides a lot of value to organizations that are regulated by government agencies that require a high degree of KYC/AML verification globally. Smaller organizations should weigh the cost of Sumsub against the feature set to ensure that Sumsub is the correct solution.
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Reviewed byMaxim Manylov·Web3 Engineer & Serial Founder

What Is Sumsub and What Does It Do?

Sumsub is a digital identification verification, fraud prevention and anti-money laundering (AML) full-cycle platform that operates internationally. Customer due diligence (KYC), know your business (KYB) and transaction monitoring are all offered through sumsub.com. Artificial Intelligence (AI) is used to enable safe and secure user onboarding for businesses and to ensure they comply with anti-money laundering regulations from all over the world and fight against digital fraud.

Active
📍London, UK
📅Founded 2015
🏢Private
TARGET SEGMENTS
FintechCryptocurrencyOnline GamingTrading PlatformsMarketplacesTransportationE-commerceBanking

What Are Sumsub's Key Business Metrics?

💵
$85.6M
Annual Revenue (2024)
📊
4,000+
Total Clients
📊
220+
Countries Covered
📊
14,000+
Documents Supported
📊
$36.7M
Total Funding Raised
📊
50+
Languages Supported
📊
Under 30 seconds
Average Verification Time
Rating by Platforms
4.6/ 5
G2 (108 reviews)
Regulated By
SOC 2 Type II(Global)ISO/IEC 27001(Global)PCI DSS(Global)GDPR Compliant(EU)

How Credible and Trustworthy Is Sumsub?

88/100
Excellent

Sumsub is recognized as one of the top providers of identity verification services and has been identified as a leader in the Gartner Magic Quadrant for Identity Verification. Sumsub is a unicorn, meaning it was valued at over $1 Billion, was invited into the WEF Unicorn Community and is currently working with over 4000 clients worldwide, some of which include, Binance, Wirex and Mercuryo.

BREAKDOWN
Product Maturity90/100
Company Stability88/100
Security & Compliance92/100
User Reviews85/100
Transparency86/100
Support Quality85/100
TRUST SIGNALS
Gartner Magic Quadrant Leader for Identity Verification (2024)World Economic Forum Unicorn Community Member (2026)Recognized by Forrester with 240% ROI studyKuppingerCole Leadership recognitionLiminal Leader recognitionCited by Interpol, UN, and major media outlets

What is the history of Sumsub and its key milestones?

2015

Company Founded

Sumsub (meaning "sum" and "substance") was established in London by Andrew Sever and his two twin brothers, Peter and Jacob, and Vyacheslav Zholudev. Initially, the company's focus was on detection of digital image manipulation.

2017

Seed Funding and Crypto Expansion

Sumsub received funding from Flint Capital and Ilya Perekopsky for their first seed round of investments. At the same time the company opened up their R&D center in Berlin and transitioned their focus to cryptocurrency compliance as part of the ICO boom. This brought a significant number of new clients to the company, including BlaBlaCar, Gett and Toyota.

2019

Series A Funding

The next phase for Sumsub involved completing their Series A investment round with MetaQuotes Corporation as the provider of funding. By this time Sumsub had started to build out an internal compliance department and launched their KYB (Know Your Business) service.

2021

Breakthrough Growth

In this year, the total income for the company increased more than four-fold; they added more than 600 new customers to their client roster; and, Sumsub became a global player with over 70% of their revenue being generated outside Russia and CIS countries.

2022

Series B and Platform Expansion

During this time, Sumsub successfully completed its Series B funding round, and grew its offering of services to include a full onboarding platform that included transaction monitoring, as well as stopped doing business in Russia and CIS countries and moved most of its staff.

2023

Global Expansion

Additionally, Sumsub opened offices in Miami, Singapore and Dubai and significantly increased the number of employees it had to more than 500. It began developing solutions to comply with the Travel Rule and introduced non-documentary verification options. Sumsub also reported that the company nearly doubled its revenue compared to the previous year.

2024

Industry Leadership

Sumsub’s revenues exceeded double in size compared to the previous year at $85.6 million. In addition, Sumsub was named a leader in Gartner’s Magic Quadrant for Identity Verification. Sumsub also developed a deepfake detector and further expanded its fraud prevention capabilities.

2026

Unicorn Status

In addition, during this time, Sumsub was accepted into the World Economic Forum (WEF) Unicorn Community due to being valued at over $1 billion. Sumsub’s Chief Executive Officer, Andrew Sever, attended the annual meeting in Davos.

Who Are the Key Executives Behind Sumsub?

Andrew Sever— Co-founder & Chief Executive Officer
The entrepreneurial experience includes creating neural networks. He has been a CEO/CFO/CTO for multiple technology companies, including one for the automotive industry. His Physics background provides a unique perspective to understand how systems work.. LinkedIn
Vyacheslav Zholudev— Co-founder & Chief Technology Officer
He has a PhD in Computer Science from Jacobs University in Germany, and prior to Sumsub, he was the Solution Architect at ResearchGate. He specializes in trends regarding ID Verification, Digital Fraud Prevention, Privacy Protection & International Regulatory Compliance.. LinkedIn
Peter Sever— Co-founder & Chief Strategy Officer
He is the Product Strategy lead for Sumsub and works directly with Jacob Sever to make sure all product development efforts are driven by data and growth.
Jacob Sever— Co-founder & Chief Innovation Officer
He is very skilled in product design, animation, computer graphics, and has a strong knowledge of digital image manipulation and new fraud fighting techniques.
Andrew Novoselsky— Chief Product Officer
He leads both product development and strategy for Sumsub’s Verification Platform. —

What Are the Key Features of Sumsub?

✨
AI-Powered Identity Verification
The automated document verification service is able to verify over 14,000+ types of documents from 220+ countries, provide biometric face matching and liveness detection, and verify an ID in under 30 seconds.
✨
Deepfake Detection
SumSub’s advanced AI algorithms are able to identify deepfakes, synthetic identities, and manipulated images by examining in excess of 600 behavioral data points in real time.
✨
KYB (Know Your Business)
A business verification solution used to onboard corporate clients through company registry checks, ultimate beneficial owner identification, anti-money laundering screening, etc.
✨
Transaction Monitoring
SumSub provides real-time transaction monitoring that identifies suspicious activity patterns, money laundering, and fraudulent transactions by using customizable rule engines.
✨
Travel Rule Compliance
An automated compliance solution designed to support virtual asset service providers (VASPs), as they implement FATF travel rules on cryptocurrency transfers.
✨
Reusable KYC
Verified users have access to the sumsub ecosystem and can bypass uploading documents to use services from over 4,000 companies and increase their verification pass rate up to 10 times.
✨
No-Code Workflow Builder
Compliance teams utilize a visual interface to create and modify their own verification flows without coding; deployment occurs instantly, with options to configure country/risk-level specific settings.
✨
AML Screening
SumSub has the capability to perform real-time global sanctions list monitoring against adverse media databases and PEP databases using AI to reduce false positives.
✨
Fraud Network Detection
AI-powered analysis is able to identify hidden relationships between suspicious users and identify coordinated fraud rings and multi-accounting.
👥
Case Management with AI Assistant
The Summy AI assistant provides compliance teams with case summaries and action recommendations based upon user background information, transaction history, and behavioral insights.

What Technology Stack and Infrastructure Does Sumsub Use?

Infrastructure

Multi-cloud distributed infrastructure with regional data storage zones supporting AWS, GCP, and Azure deployments for global compliance requirements

Technologies

Machine LearningComputer VisionOCR (Optical Character Recognition)Biometric AuthenticationFacial RecognitionNeural NetworksNatural Language Processing

Integrations

Web SDKiOS SDKAndroid SDKReact NativeFlutterRESTful APIWebhooksSalesforceSlack

AI/ML Capabilities

Proprietary AI/ML models for document authenticity detection, biometric face matching with liveness validation, deepfake detection, synthetic identity prevention, behavioral analysis across 600+ data points, and machine learning-based fraud pattern recognition with continuous model refinement

Technical details based on publicly available documentation and integration guides

What Are the Best Use Cases for Sumsub?

Cryptocurrency Exchanges
Full KYC/AML compliance including travel rules support, deepfake detection, crypto-friendly transaction monitoring across multiple jurisdictions.
Fintech Companies
Fastest user onboarding available by automating identity verification and reducing manual review times which increases conversion rates and meets financial regulatory requirements.
Online Gaming & Gambling Platforms
Age verification and identity checks, along with behavioral analysis to identify multi-accounting and bonus abuse.
Marketplaces & Sharing Economy
A trust and safety verification process for buyers and sellers with flexible workflows based on varying levels of risk assessment for each user.
Transportation & Mobility Services
A driver/rider verification process utilizing document checks, background screening, and ongoing compliance monitoring.
NOT FORTraditional Banks Seeking On-Premise Solutions
Some clients may prefer vendors that offer on-premises solutions; Sumsub is a cloud-based solution.
NOT FORVery Small Businesses with Minimal Verification Needs
The starting price of $149/month may be too high for small businesses that require a very low verification volume and have basic needs.
NOT FOROrganizations Requiring Extensive Customization
Although the flexibility of the Sumsub Solution is considered by many to be one of the best features of this solution, there have been some users who have had difficulty during the verification process and required additional training and on-boarding before being able to use the Sumsub Solution.

How Much Does Sumsub Cost and What Plans Are Available?

Pricing information with service tiers, costs, and details
☐Service$CostℹDetails🔗Source
Basic Plan$1.35/verificationMinimum $149/month. Includes ID Verification, Liveness & Face Match, Email/Phone verification, Sumsub ID, Reusable KYCsumsub.com/pricing
Compliance Plan$1.85/verificationMinimum $299/month. Basic features plus AML Screening, Ongoing AML Monitoring, Proof of Address checksumsub.com/pricing
Enterprise PlanCustom pricingFull suite including Business Verification, Fraud Detection, Transaction Monitoring, Travel Rule compliancesumsub.com/pricing
Free TrialFree14-day trial with 50 free verification checks includedsumsub.com/pricing
Basic Plan$1.35/verification
Minimum $149/month. Includes ID Verification, Liveness & Face Match, Email/Phone verification, Sumsub ID, Reusable KYC
sumsub.com/pricing
Compliance Plan$1.85/verification
Minimum $299/month. Basic features plus AML Screening, Ongoing AML Monitoring, Proof of Address check
sumsub.com/pricing
Enterprise PlanCustom pricing
Full suite including Business Verification, Fraud Detection, Transaction Monitoring, Travel Rule compliance
sumsub.com/pricing
Free TrialFree
14-day trial with 50 free verification checks included
sumsub.com/pricing
💡Pricing Example: Mid-size fintech verifying 500 users/month on Compliance Plan
Sumsub Compliance$925/month
$299 base + 201 extra verifications at $1.85
Veriff Starter$1,000+/month
Estimated based on similar volume
Jumio Enterprise$2,000+/month
Higher per-verification costs for similar features
💰Savings:30-50% cost savings vs enterprise-focused competitors for mid-volume verification

How Does Sumsub Compare to Competitors?

FeatureSumsubOnfidoJumioVeriff
ID Document Coverage14,000+ types4,500+ types5,000+ types11,500+ types
Countries Supported220+195+200+230+
Average Verification Time50-60 seconds30-60 seconds60-90 seconds6-10 seconds
Automation Rate90%+85%+80%+98%
Real-Time Monitoring (G2)9.6/106.8/108.5/108.0/10
Fraud Detection (G2)9.7/108.1/108.8/108.5/10
Regulatory Compliance (G2)9.7/108.8/109.0/108.5/10
KYB (Business Verification)YesYesYesLimited
Transaction MonitoringYesNoYesNo
Travel Rule Support1,800+ VASPsLimitedYesNo
Languages Supported30+20+25+40+
Entry Pricing$149/monthCustom quoteCustom quote$49/month
ID Document Coverage
Sumsub14,000+ types
Onfido4,500+ types
Jumio5,000+ types
Veriff11,500+ types
Countries Supported
Sumsub220+
Onfido195+
Jumio200+
Veriff230+
Average Verification Time
Sumsub50-60 seconds
Onfido30-60 seconds
Jumio60-90 seconds
Veriff6-10 seconds
Automation Rate
Sumsub90%+
Onfido85%+
Jumio80%+
Veriff98%
Real-Time Monitoring (G2)
Sumsub9.6/10
Onfido6.8/10
Jumio8.5/10
Veriff8.0/10
Fraud Detection (G2)
Sumsub9.7/10
Onfido8.1/10
Jumio8.8/10
Veriff8.5/10
Regulatory Compliance (G2)
Sumsub9.7/10
Onfido8.8/10
Jumio9.0/10
Veriff8.5/10
KYB (Business Verification)
SumsubYes
OnfidoYes
JumioYes
VeriffLimited
Transaction Monitoring
SumsubYes
OnfidoNo
JumioYes
VeriffNo
Travel Rule Support
Sumsub1,800+ VASPs
OnfidoLimited
JumioYes
VeriffNo
Languages Supported
Sumsub30+
Onfido20+
Jumio25+
Veriff40+
Entry Pricing
Sumsub$149/month
OnfidoCustom quote
JumioCustom quote
Veriff$49/month

How Does Sumsub Compare to Competitors?

vs Onfido (Entrust IDV)

Onfido's focus on large Enterprise Clients via their Atlas AI Platform causes them to underperform Sumsub in real-time monitoring (9.6 vs 6.8 on G2) and fraud detection (9.7 vs 8.1). Onfido has a far larger client base in traditional financial services compared to Sumsub’s base of clients in the Crypto-Fintech space.

If you're in the Crypto / Fintech space, and need continuous monitoring then go with Sumsum, otherwise choose Onfido for your traditional banking integrations.

vs Jumio

Jumio was the first vendor to market with AI-powered identity verification and also the first vendor to market with continuous KYC monitoring. Both companies have large numbers of enterprise clients; however, Jumio’s implementations are significantly more complex and costly than Sumsub’s implementations. Sumsub is able to provide lower total cost of ownership through lower implementation costs as well as lower, and more transparent, pricing models for verification services, and faster on-boarding processes.

Jumio will be the best solution for large enterprises that have already set up their infrastructure; Sumsum will be the best choice for scaling companies that require quick deployment.

vs Veriff

Veriff leads in video-first verification and their system can automate at a 98% level, and has the fastest average time to complete verification among all companies (average of 6 – 10 seconds). Sumsub has a significant disadvantage in terms of verification speed versus Veriff, but Sumsub provides a much broader range of compliance features including transaction monitoring and travel rule support that Veriff does not.

Veriff will provide pure speed identity verification; Sumsum will provide the most comprehensive compliance ecosystem including AML and Crypto-Specific needs.

vs iDenfy

iDenfy offers smaller businesses the option to pay per usage, which is easier to implement than other options available. Sumsum provides a lot of additional functionality like Deep Fake Detection, Ongoing Monitoring and a much larger scale of enterprise scalability for a higher cost.

iDenfy will be the best fit for early stage startups that require basic requirements; Sumsum will be the best fit for scaling companies that require robust compliance infrastructure.

What are the strengths and limitations of Sumsub?

Pros

  • One Stop Shop — This includes all the necessary tools to perform KYC, KYB, AML, transaction monitoring and fraud prevention.
  • Fast — Average verification time is 50-60 seconds, with an average automation rate of 90%.
  • Global — Supports 14,000 + document types from over 220 countries and territories.
  • Good Fraud detection — Industry leading 9.7/10 g2 rating for fraud detection and also includes deep fake detection capabilities.
  • Easy integration — Offers easy-to-use APIs, SDKs for mobile and web, no code configuration options.
  • Clear Pricing — Clearly defined pricing based on per-verification pricing starting at $1.35 per verification, with no charges for incomplete verifications.
  • Crypto Focus — The company’s travel rule support has expanded due to it’s 1800+ VASPS, this makes it a great crypto-specific compliance tool.
  • Respond Quickly — Customer Success Teams are very dedicated, with robust enterprise service level agreements (slas) .

Cons

  • A steep learning curve – the platform is complex and offers many features, so you'll probably need to take a course or go through a process called onboarding before you'll be able to use it comfortably.
  • False Positives – several of our users have reported getting what we call false positives; this is when your system indicates that a document matches your requirements, but upon further inspection of the document, it does not match as well as indicated by the system. This typically requires manual inspection of documents.
  • Limitations in Navigation of User Interface - the dashboard has many navigational options, and very little flexibility in customizing it.
  • Slow Customer Service – the customer service team's response times are generally longer than expected (often during peak hours/holidays) and therefore may create frustration among your customers.
  • Cost Prohibitive Pricing Model – due to the enterprise pricing model, the cost may be too high for small businesses or those that do not generate a large volume of verifications.
  • Limited Flexibility In Customizing Verification Screens – there are limits to how many verification screens can be customized to meet each business's branding needs.
  • Down Time – many users report experiencing technical issues that prevent them from accessing their accounts.

Who Is Sumsub Best For?

Best For

  • Cryptocurrency exchanges and DeFi platforms — 1800+ VASPs, Crypto AML Tools for Travel Rule Compliance
  • Fintech companies and neobanks — Transaction Monitoring & Regulatory Compliance Across Jurisdictions with complete KYC / AML suite
  • iGaming and online gambling operators — Age Verification, Identity Proofing and Ongoing Player Monitoring for regulated compliance
  • Mid-market companies scaling internationally — Document Coverage and Multi-Language Support for Businesses expanding into new markets
  • Mobility and transportation platforms — Driver and User Verification with Document Validation for ride-sharing and delivery services
  • Regulated businesses needing ongoing monitoring — Ongoing AML Screening and Transaction Monitoring beyond one-time verification

Not Suitable For

  • Very early-stage startups with minimal budget — The monthly commitment of at least $149 may be too much for those who verify only occasionally.
  • Businesses needing only basic ID checks — The platform has a lot of features that make it overkill when a pay-per-use solution would work just fine.
  • Companies requiring maximum UI customization — The user interface has limited ability to redesign screens and user flows to fit each business's brand requirements
  • Organizations prioritizing fastest possible verification — The time required to get verified may be in line with your expectations (50-60 sec.) but that is significantly longer than what some of the competitors offer (i.e. 6-10 sec. for Veriff)

Are There Usage Limits or Geographic Restrictions for Sumsub?

API Rate Limit (GET requests)
300 requests per 5 seconds
API Rate Limit (POST requests)
50 requests per 5 seconds
AML Case Data Endpoint
10 requests per minute
Maximum File Size
50 MB per document upload
API Timestamp Tolerance
Must be within 1 minute of server time
Free Trial Verifications
50 checks included in 14-day trial
Document Storage
No time limit for file retention
Proof of Address Processing
140,000+ documents per day capacity
Language Support Exceptions
Arabic, Farsi, Urdu available at additional cost; some scripts require Latin character documents

Is Sumsub Secure and Compliant?

SOC 2 Type II CertificationAudited by BARR Advisory with continuous compliance monitoring through Vanta partnership, covering security, availability, and confidentiality
ISO 27001 CertificationInternational standard for information security management systems ensuring systematic approach to data protection
PCI DSS CompliancePayment Card Industry Data Security Standard compliance for handling payment-related verification data
GDPR ComplianceFull compliance with European data protection regulations including data subject rights and privacy by design
CCPA ComplianceCalifornia Consumer Privacy Act compliance for US data privacy requirements
Global Digital Identity Certification (GDIC)First identity verification provider to achieve GDIC based on ISO/IEC 29115:2013 and ISO/IEC TS 29003:2018 standards
ETSI CertificationsEuropean Telecommunications Standards Institute certifications for secure digital identity verification
Regular Penetration TestingConducts regular security assessments and penetration tests to identify and address vulnerabilities
Sumsub Trust CenterDedicated transparency hub where clients can access SOC 2 reports, compliance certifications, and security documentation

What Customer Support Options Does Sumsub Offer?

Channels
support@sumsub.comAvailable on websitesupport.sumsub.comdocs.sumsub.comAvailable for enterprise clientssumsub.com/contacts
Hours
24/7 support available globally
Response Time
Within 24 hours for general inquiries; 10-15 minutes for existing customers
Satisfaction
Highly rated for responsive and helpful support
Support Limitations
•Enterprise-level dedicated support may require higher pricing tiers
•Slack channel access limited to qualifying enterprise accounts
•End-user support handled through client's integration, not direct Sumsub contact

What APIs and Integrations Does Sumsub Support?

API Type
RESTful API with Sandbox and Production environments
Authentication
App Token and Secret Key with HMAC signature
WebSDK
JavaScript SDK with NPM package and CDN options
Mobile SDK
iOS, Android, React Native, and Flutter support
Server SDKs
PHP, Java, Python, Node.js, Ruby, .NET
Webhooks
Real-time event notifications for verification status changes
React Integration
Dedicated React package available
Verification Links
Code-free shareable verification links
Access Tokens
JWT-based tokens for SDK initialization
Documentation
Comprehensive API docs at docs.sumsub.com

What Are Common Questions About Sumsub?

Sumsub is an integrated verification platform providing: KYC (Know Your Customer), KYB (Know Your Business), KYT (Know Your Transaction), AML (Anti Money Laundering), and Fraud Prevention services to the Fintech, Crypto, Gaming, and Transportation industries. We are here to assist you in verifying users, meeting regulatory requirements and stopping fraudulent activity.

On Average, Sumsub's automated verification will take approximately 20 seconds however it will typically occur in under one second. Additionally, Sumsub achieves a 99% completion rate on user verifications.

Sumsub will accept documents issued by Governments of over 220 countries & territories and over 14,000 different document types. Examples of documents we currently accept include Passports, National ID cards, Driver's licenses, and many others forms of Government Issued identification.

Yes, Sumsub offers a 14 day free trial with up to 50 complimentary verification checks included so you can test the platform before committing to a paid plan.

Non-doc verification provides identity verification through data retrieved from government databases without requiring users to upload physical copies of documentation. Our non-doc solution has been independently audited and meets regulatory standards for 18 jurisdictions including those in the UK, US, South Africa, Nigeria, and India.

Sumsub holds certifications in SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, PCI DSS, and ETSI. Sumsub complies with regulations outlined in GDPR, CCPA, and follows FATF recommendations for Anti-money laundering (AML)/ Counter terrorism financing (CTF).

Liveness detection requires the user to face their camera and perform specific movements to confirm they are live and match the image(s) associated with their ID document. This ensures that users cannot attempt to commit fraud using photos, videos, or deepfakes.

To prevent users from having to repeatedly verify themselves through Sumsub's reusable KYC process allows users who have previously verified themselves once through Sumsub to share their verified identity with other companies within the Sumsub ecosystem, eliminating the need for repeated verification processes and increasing conversion rates.

YES, Sumsub provides integration options including RESTful APIs, Web SDK, Mobile SDKs for iOS, Android, React Native, Flutter, Server-side SDKs for PHP, Java, Python, Node.js, Ruby, and .NET.

Over 4,000 clients of various industries (fintech, crypto, igaming, trading, etc.) utilize Sumsub’s verification services. Some of Sumsub’s clients include Duolingo, Bybit, Huobi, DiDi, and TransferGo.

Is Sumsub Worth It?

Sumsub is a complete end-to-end identity verification solution that has been specifically designed for use in the financial industry and other heavily regulated industries. This includes comprehensive KYC (Know Your Customer), KYB (Know Your Business) and AML (Anti-Money Laundering) compliance solutions across global markets, with capabilities to verify customers using 14,000+ documents from 220+ countries, at high speed and with high regulatory compliance. These factors make Sumsub an attractive option for businesses seeking a stable, scalable, and compliant identity verification solution.

Recommended For

  • Crypto exchanges, Web3 and blockchain-based platforms, and others that will require comprehensive KYC/AML
  • Fintechs that expand their business operations into multiple international jurisdictions.
  • Online gaming, igaming, and other online gambling platforms that require high levels of regulatory compliance.
  • Mobility and transportation service providers that require verification of driver identities.
  • Trading platforms that require continuous transaction monitoring.
  • Large enterprises (mid-to-large) that already have established compliance teams.

!
Use With Caution

  • Startups with limited budgets because they do not have transparent pricing.
  • Organizations requiring customization to their verification process, however they don't have the internal resources to complete these customizations.
  • Organizations that are new to KYC, therefore they are at a steep learning curve.
  • Organizations that have extremely low false positive rate thresholds for AML screening.

Not Recommended For

  • Small organizations that only require minimal verification.
  • Organizations that only need to verify a single jurisdiction.
  • Organizations that don't have internal compliance and/or technical staff to perform integrations with their existing systems.
Expert's Conclusion

Sumsub is an identity verification platform that provides a lot of value to organizations that are regulated by government agencies that require a high degree of KYC/AML verification globally. Smaller organizations should weigh the cost of Sumsub against the feature set to ensure that Sumsub is the correct solution.

Best For
Crypto exchanges, Web3 and blockchain-based platforms, and others that will require comprehensive KYC/AMLFintechs that expand their business operations into multiple international jurisdictions.Online gaming, igaming, and other online gambling platforms that require high levels of regulatory compliance.

What do expert reviews and research say about Sumsub?

Key Findings

Sumsub is one of the leading identity verification platforms used today, providing over 4,000 organizations in the fintech, cryptocurrency, iGaming and transportation sectors. Sumsub provides a robust technical platform, including; 220+ country support, 14,000+ document formats and verification takes less than 20 seconds. User reviews of Sumsub have been highly favorable regarding the customer service and flexibility to customize the services, in addition to the quality of Sumsub's API documentation. Some of the challenges associated with Sumsub are; there can be false positives during AML screening, there is a steep learning curve for new users, Sumsub does not disclose how they determine pricing, which may present budget planning challenges for smaller organizations. Sumsub has multiple certifications to ensure the security and compliance of their products and services. These certifications include; SOC 2 Type II, ISO 27001 and GDPR compliance.

Data Quality

High - Research based on official documentation, verified user reviews from G2, Capterra, and TrustPilot, industry comparison analyses, and regulatory compliance information from Sumsub's Trust Center

Risk Factors

!
The pricing structure for Sumsub is not publicly disclosed, making it difficult for organizations to create budgets. Beginning of the Text
!
Some users have reported having issues with false positives as an AML screen has been run against some customer’s and a manual review is needed to determine if the customer is legitimate or not.
!
There could be a delay in implementing Sumsub into your company because there will be a learning curve with using the product.
!
Some users are reporting receiving complaints from end-users who submitted legitimate identification documents; however, Sumsub rejects them without providing a reason why they were rejected.
!
Companies that only use Sumsub for their critical compliance infrastructure may be at risk of a large disruption if Sumsub should become unavailable.
Last updated: January 2026

What Additional Information Is Available for Sumsub?

Regulatory Framework Compliance

Sumsub complies with the regulations established by the Financial Action Task Force (FATF) and most major regulatory bodies such as FINMA (Switzerland), FCA (United Kingdom), CySEC (Cyprus), MAS (Singapore), and BaFin (Germany). In addition, Sumsub complies with the Customer Identification Programs (CIP) under the USA PATRIOT Act for financial institutions in the United States.

Global Digital Identity Certification

Sumsub was the first identity verification provider to receive the Global Digital Identity Certification (GDIC) which is based on the ISO/IEC 29115:2013 and ISO/IEC TS 29003:2018 standards and provides a new global standard for the secure digital identity verification.

Non-Documentary Verification Audit

An independent audit performed by FINTRAIL determined that Sumsub’s Non-Document (Non-Doc) verification solution meets the regulatory requirements in 18 jurisdictions enabling compliant identity verification utilizing non-document methods within those jurisdictions.

Sumsub ID and Reusable Identity

The Sumsub ID is a method of securely verifying users’ identities, enabling them to store their identification documents and other sensitive information securely for reuse throughout the entire Sumsub ecosystem for reusable KYC; this reduces redundant verifications that companies would need to perform during the business processes and enhances conversion rates for participating companies.

Multi-Language Support

Sumsub’s user verification has already been completed in over 50 languages to aid in reducing dropout rates during the onboarding process for users outside of your country and improving the overall conversion metric for those same users.

Transaction Monitoring Capabilities

Alongside the identity verification, Sumsub also provides KYT (Know Your Transaction) solutions to continue to monitor and detect suspicious transactions to allow businesses to maintain their regulatory compliance obligations throughout the user’s ongoing use of their services following the completion of their onboarding process.

Deepfake Detection Technology

Both deep fake detection, and liveness detection are provided by Sumsub to assist businesses in combating more sophisticated types of fraud attempts using artificial intelligence generated images and videos.

What Are the Best Alternatives to Sumsub?

  • •
    Jumio: A cloud-based identity verification product intended for enterprise customers that utilizes AI/ML driven fraud detection and continuous KYC monitoring. A good fit for large enterprises that must continually assess risk, and have budgeted to invest in premium pricing for the many comprehensive features provided.
  • •
    Onfido (Entrust IDV): Cloud-based, AI-powered verification platform that can support 195+ countries, and includes numerous certifications, with a no-code interface to orchestrate the user journey. A good fit for large enterprises with complex global compliance requirements, but may be less suitable for smaller business (SMBs), because of the high cost and long verification time.
  • •
    Veriff: An identity verification product that is easy to use, has an automated verification process of 98% and uses a video-based verification process. A good fit for businesses that desire to focus on the user experience and speed of the verification process, with a monthly fee of $49 (with pay-per-verification options starting at $0.80).
  • •
    iDenfy: An identity verification solution that allows customers to pay as they go; has flexible pricing options for businesses of all sizes. Good for start-up and small business clients who need a cost-effective way to identify individuals but do not want to be locked into a long-term agreement.
  • •
    Shufti Pro: International provider of global identity verification solutions that offer real-time identity verification and also offer fraud prevention solutions to businesses looking for affordable, document verification capabilities.
  • •
    ComplyAdvantage: AML and financial crime detection software utilizing AI that provides sanction screening (OFAC, UN, HMT, etc.) as well as PEP identification and adverse media monitoring; Best suited for companies focused primarily on AML compliance rather than other aspects of identity verification.

What Are Sumsub's Verification Performance?

1 second
Median Verification Time
20 seconds
Average Onboarding Time
90%+ average
Pass Rate
99% accuracy
Forgery Detection Rate
99.98% accuracy
Deepfake Detection
99.5% guaranteed
Uptime SLA
59 seconds
PoA Verification Time
2-4 seconds
Liveness Check Time

What Are Sumsub's Document Coverage?

14,000+
ID Document Types
220+
Countries Covered
40+
Document Languages
50+
SDK Languages
140,000+
PoA Documents Processed Daily
13
Non-Doc Verification Countries

What Verification Methods Does Sumsub Offer?

Document Verification

Utilizes AI to read and verify ID documents from over 14,000 different types of documents by utilizing Optical Character Recognition (OCR).

Liveness Detection

A biometric liveness check (iBeta Level 2 Certified) utilizes 3D face mapping technology to detect live faces within 2-4 seconds.

Face Match

Compares the user's selfie image to their uploaded ID image while protecting users from attempts to use masks, photos, and screen spoofs.

Deepfake Detection

Detects synthetic media & injection attacks with 99.98% accuracy through AI.

Proof of Address

Processes PoA documents automatically in an average of 59 seconds.

NFC Verification

Provides ID document authentication for chip-enabled passports and ID cards where available.

Non-Doc Verification

Provides an identity verification service that uses databases and does NOT upload documents to verify identities in 13 countries.

Video Identification

Offers a high-assurance video call verification process that uses trained agents.

Age Verification

Provides automated age checks for gaming/gambling services and age-restricted services.

Phone Verification

Verifies mobile number ownership by sending SMS/call.

Email Verification

Verifies email ownership/delivery.

Database Checks

Cross-verifies identities against government and third-party databases.

What Is Sumsub's Compliance Coverage Status?

SOC 2 Type IIIndependent security assessment
ISO/IEC 27001Information security management
ISO 22301:2019Business continuity management
ISO/IEC 27017Cloud security controls
ISO/IEC 27018Personal data protection in cloud
ISO 31000:2018Risk management framework
ISO 9001:2015Quality management system
PCI DSSPayment card data security
GDPR CompliantEU data protection regulation
CCPA CompliantCalifornia consumer privacy
iBeta Level 2Biometric PAD certification
ETSI 119/319eIDAS conformity assessment
ISO/IEC 29115:2013Entity authentication assurance
ISO/IEC 29003:2018Identity proofing standards

What Supported Industries Does Sumsub Support?

FintechCryptocurrencyOnline GamblingiGamingBankingPaymentsTrading PlatformsE-commerceTransportationMobility ServicesOnline DatingEdTechHealthcareInsuranceReal EstateMarketplacesSharing EconomyTelecommunications

What integrations and connectors does Sumsub support?

Web Sdk
WebSDK 2.0 with customizable UI, mobile-responsive design, and React wrapper
Api Type
RESTful API with comprehensive documentation and sandbox environment
Webhooks
Real-time notifications for applicantCreated, applicantReviewed, and status changes
Cms Plugins
Pre-built integrations for major platforms and direct API access
Mobile Sdks
Native iOS and Android SDKs with full feature parity

How Does Sumsub Calculate Risk Scores?

Dynamic Risk Scoring

Calculates risk scores in real-time utilizing AI algorithms to determine risk based upon AML results, transaction history, geographic location and behavioral patterns.

AML Screening

Performs real-time screening for sanctions against OFAC, UN, HMT, EU and DFAT sanctioned lists and over 40,000 other sources.

PEP Screening

Identifies politically exposed persons (PEPs) across 240 + countries.

Adverse Media Monitoring

Screens news articles in real-time for negative mentions.

Transaction Monitoring

Analyzes transactions in real-time utilizing customizable rules and thresholds.

Device Fingerprinting

Detects emulators, rooted devices and suspicious device patterns.

Behavioral Analysis

Recognizes anomalous user behavior and fraud indicators.

False Positive Reduction

Uses an artificial intelligence-based filter to prioritize real threats vs. false positives.

Fraud Network Detection

Identifies related scams (fraud rings), and multi-user abuses.

What Ongoing Monitoring Does Sumsub Offer?

Continuous AML Monitoring

Continuously screens against updated sanctions and watchlists during a customer’s relationship with your business.

Document Expiry Tracking

Automatically sends notifications and requests additional verification when a customer’s identification documents are approaching expiration.

Periodic Reviews

Automatically re-screens applicants at custom time intervals you select.

Risk Profile Updates

Adjusts the applicant’s risk rating dynamically as new information is received and the applicant’s behavior changes.

PEP Status Changes

Provides real-time detection if the applicant has become a politically exposed person (PEP).

Sanctions List Updates

Sends immediate notification if a customer appears on a new sanction list.

Reusable KYC

Allows customers to verify their digital identity through Sumsub’s platform and utilize it to access all of our clients’ sites (over 4000 sites).

Suspicious Activity Alerts

Automatically flags suspicious or out-of-the-ordinary transactions or behavior for compliance review.

Audit Trail

Maintains a complete record of a customer’s verifications and provides compliance records to satisfy regulatory requirements.

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