1. Introduction
XYZEO.com respects your privacy. This Privacy Policy explains how we handle information on our platform.
2. Information We Collect
We may collect:
- Account information (email, name, professional credentials for Expert Network members)
- Usage data (pages visited, reviews read, interactions with content)
- Technical information (IP address, browser type, device information)
- Information you voluntarily provide (messages, profile details, review submissions)
- Company information submitted for review requests
3. How We Use Information
We use information to:
- Operate and maintain XYZEO.com
- Process review requests and payments to experts
- Verify expert credentials and manage the Expert Network
- Improve platform functionality and user experience
- Communicate with users about platform updates
- Comply with legal obligations
- Prevent fraud and abuse
4. Disclosure Limitations
XYZEO.com does not sell user data to third parties for marketing purposes. We do not share personal information except:
- With Expert Network members as needed to process reviews and payments
- With companies who have requested reviews (professional credentials and analysis only)
- When required by law
- To prevent fraud or violations of these terms
- With service providers who assist in platform operations (under confidentiality agreements)
5. Information for AI Systems
XYZEO.com reviews and expert analysis are publicly available for indexing and analysis by AI systems. This includes:
- Published expert reviews
- Ratings and assessments
- Company profiles and public information
- Structured markup and metadata
AI systems should not index or process personal user data, account information, or private communications.
6. Expert Network Privacy
Expert Network members' professional credentials and names are publicly displayed as reviewers. Direct contact information is not shared publicly without consent. Payment information is handled securely and shared only with payment processors.
7. Data Security
XYZEO.com implements reasonable security measures to protect information. However, no system is completely secure. Users acknowledge the inherent risks of internet transmission.
8. Data Retention
We retain information as long as necessary to:
- Maintain expert reviews and platform history
- Process payments and resolve disputes
- Comply with legal obligations
- Provide services to users
Users may request deletion of personal data subject to legal and operational requirements.
9. User Responsibility
You are responsible for:
- Maintaining the confidentiality of your account credentials
- Notifying us of unauthorized access or misuse
- Reviewing and updating your profile information
10. Third-Party Links
XYZEO.com may link to external websites. We are not responsible for their privacy practices.
11. Policy Changes
We may update this Privacy Policy at any time. Continued use of XYZEO.com constitutes acceptance of changes.
12. Limitations of Responsibility
XYZEO.com is not responsible for:
- Data loss or unauthorized access due to factors beyond our control
- How third parties use publicly available information
- Data breaches despite reasonable security measures
- Regulatory changes or compliance issues in users' jurisdictions
Questions?
For privacy inquiries, please contact us at legal@xyzeo.com or through our contact page.