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Onfido

  • What it is:Onfido is a technology company that helps businesses verify identities using photo-based ID documents, selfies, and AI algorithms.
  • Best for:Mid-market fintech and financial services (50k–500k annual checks), Enterprise requiring unified KYC/AML/device risk — Global platforms with >1M annual verifications, Regulated companies in banking, lending, and cryptocurrency
  • Pricing:Free tier available, paid plans from $0.65–$1.25 per document + selfie
  • Rating:88/100Very Good
  • Expert's conclusion:Onfido would be the best choice for regulated enterprises who are scaling their secure digital onboarding processes as compliance and automation provide value to justify the investment.
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Reviewed byMaxim Manylov·Web3 Engineer & Serial Founder

What Is Onfido and What Does It Do?

Onfido is the world’s leading provider of artificial intelligence (AI) enabled identity verification and authentication, allowing businesses to confirm the identity of their users through facial recognition, document checks, and machine learning. The Company’s solutions are used in various industries, such as banking and finance, gaming, health care, telecommunications, and sharing economy platforms that require Know Your Customer (KYC) compliance. The company has been led by Oxford graduates since its inception and was acquired by Entrust in February 2024.

Acquired
📍London, UK
📅Founded 2012
🏢Acquired
TARGET SEGMENTS
Financial ServicesGamingHealthcareTelecommunicationsSharing EconomyCrypto

What Are Onfido's Key Business Metrics?

🏢
650+
Employees
📊
195+
Countries Supported
📊
2,500+
Document Types
👥
1,500+
Customers
📊
$214.53M
Total Funding
📊
8
Offices

How Credible and Trustworthy Is Onfido?

88/100
Excellent

Market Leader: With established size and scale, large enterprise client base and robust AI capabilities enhanced by Entrust acquisition.

BREAKDOWN
Product Maturity95/100
Company Stability90/100
Security & Compliance92/100
User Reviews85/100
Transparency82/100
Support Quality85/100
TRUST SIGNALS
Acquired by Entrust (2024)Used by Revolut, Google, Deliveroo, BitstampBacked by Salesforce Ventures, Microsoft M12Global coverage in 195 countries

What is the history of Onfido and its key milestones?

2012

Company Founded

Founded in Oxford, England in 2012 by Husayn Kassai, Eamon Jubbawy and Ruhul Amin to provide an efficient way for companies to perform background checks using Artificial Intelligence.

2013

Seed Funding

Pre-product and Pre-revenue raised £120,000 from SFC Capital's Angel Network.

2016

Growth Milestone

Achieved annual turnover of £5 million and has grown to have 100+ employees and entered the U.S. market with a San Francisco-based office.

2019

Major Funding

Raised in excess of $100 million from institutional investors including SBI Investment, Salesforce Ventures and Microsoft M12.

2024

Acquired by Entrust

Acquired by U.S.-based Entrust in what represents a significant milestone for the Company after raising $214 million+ in total funding.

What Are the Key Features of Onfido?

✨
AI Facial Biometrics
Uses AI to compare selfies against images of official government issued documents for real-time verification of user identities.
✨
Document Verification
Will check for over 2,500 document types from 195 different countries and use fraud detection to differentiate genuine from forged or fake documents.
📊
Real Identity Platform
Offers no code platform which enables customers to customize their own verification workflows to meet their specific KYC/AML requirements.
✨
Fraud Prevention
Utilizes machine learning to detect and prevent deep fakes, document tampering, and identity fraud at every stage of the user lifecycle.
✨
Global Coverage
Enables seamless verification of users across all 195 countries, providing multi-language and regional compliance support.
🔗
API Integration
Provides easy integration with mobile applications for financial services, gaming and cryptocurrency onboarding.

What Technology Stack and Infrastructure Does Onfido Use?

Infrastructure

Multi-region cloud infrastructure supporting global operations

Technologies

AI/MLFacial RecognitionComputer VisionMachine Learning

Integrations

APIsWeb SDKMobile SDKCRM SystemsBanking Platforms

AI/ML Capabilities

Proprietary AI combining facial biometrics, document analysis, and fraud detection algorithms with support for deepfake prevention

Inferred from product descriptions and industry positioning; specific frameworks not publicly detailed

What Are the Best Use Cases for Onfido?

Fintech Companies
Automate the entire process of KYC onboarding for customers through automated verification of documents and biometric data in compliance with applicable laws and regulations worldwide.
Crypto Exchanges
Enable companies to onboard users securely and effectively protect against identity theft during the user onboarding process.
Sharing Economy Platforms
Allows companies to quickly verify drivers, hosts and service providers, thereby enhancing marketplace confidence.
Gaming Platforms
Protect against unauthorized minors and prevent account fraud through rapid selfie-based age and ID authentication
Enterprise HR Departments
Automate background checks for employees and Right to Work verification (for international hires)
NOT FORLow-Volume Individual Developers
The price model of enterprise is a poor investment for small-scale applications or hobbyists
NOT FORHighly Custom Physical Verification Needs
This is a digital only application therefore it will never replace a personal in-person biometric check in extreme security environments

How Much Does Onfido Cost and What Plans Are Available?

Pricing information with service tiers, costs, and details
☐Service$CostℹDetails🔗Source
Document + Selfie Verification$0.65–$1.25 per document + selfieCore identity verification service. Median annual spend approximately $60,475 (range $6,156–$945,900)BeVerified.org 2026
Watchlist AML$0.12–$0.30 per checkAnti-Money Laundering screening add-onBeVerified.org 2026
Device Intelligence$0.05–$0.12 per checkDevice risk assessment add-onBeVerified.org 2026
Manual Review Pack$200 per 1,000 checksOverages for manual review when exceeding auto-approval thresholdBeVerified.org 2026
Enterprise (High Volume)Custom quoteFor >1M annual verifications with multi-year discounts (5–7% for 24 months, 10% for 36 months)BeVerified.org 2026
Free Sandbox/Proof-of-ConceptFreeSandbox traffic does not count toward volume commitmentsBeVerified.org 2026
Document + Selfie Verification$0.65–$1.25 per document + selfie
Core identity verification service. Median annual spend approximately $60,475 (range $6,156–$945,900)
BeVerified.org 2026
Watchlist AML$0.12–$0.30 per check
Anti-Money Laundering screening add-on
BeVerified.org 2026
Device Intelligence$0.05–$0.12 per check
Device risk assessment add-on
BeVerified.org 2026
Manual Review Pack$200 per 1,000 checks
Overages for manual review when exceeding auto-approval threshold
BeVerified.org 2026
Enterprise (High Volume)Custom quote
For >1M annual verifications with multi-year discounts (5–7% for 24 months, 10% for 36 months)
BeVerified.org 2026
Free Sandbox/Proof-of-ConceptFree
Sandbox traffic does not count toward volume commitments
BeVerified.org 2026
💡Pricing Example: Mid-market fintech: 50–250k checks/year with multi-country watchlist & device risk
Document + Selfie + Watchlist + Device Intelligence≈$0.85–$1.67 per check all-in
Base $0.65–$1.25 + AML $0.12–$0.30 + Device $0.05–$0.12
Large volume 5-year enterprise deal≈$0.52 per check all-in after volume discounts
After negotiated multi-year ramp discount (10% for 36+ months)
💰Savings:5–15% savings achievable through baseline corridor negotiation (±40% vs standard ±25%), multi-year commitments, and staged feature rollout

How Does Onfido Compare to Competitors?

FeatureOnfidoVeriffPersonaSignzy
Starting Price$0.65–$1.25/check$0.80–$1.89/check$250/month flat (Starter)Startup-friendly pricing
Pricing ModelQuote-onlySelf-serve calculator + EnterpriseSelf-serve + usage-basedFlexible tiers
Free Tier/TrialFree sandbox (POC)No free tier500 free IDs/monthAvailable
Minimum Commitment12-month, ±25% tolerance10k/month on self-serveMonth-to-month (Starter)
Document + SelfieYesYes (all tiers)Yes (Essential+)Yes
Watchlist/AMLYes ($0.12–$0.30)Yes ($0.64 add-on)Yes (watchlist included)Yes
Device IntelligenceYes ($0.05–$0.12)No separate tierBundled in higher tiersIntegrated
Multi-country SupportYesYesYesEmerging market focus
NFC Document ReadingNoYesNoYes
SOC 2 ComplianceYesYesYesYes
24/7 SupportTicket-basedYesYesYes
Enterprise ScaleYesYesYes (proven)Yes (10+ Fortune 30)
Starting Price
Onfido$0.65–$1.25/check
Veriff$0.80–$1.89/check
Persona$250/month flat (Starter)
SignzyStartup-friendly pricing
Pricing Model
OnfidoQuote-only
VeriffSelf-serve calculator + Enterprise
PersonaSelf-serve + usage-based
SignzyFlexible tiers
Free Tier/Trial
OnfidoFree sandbox (POC)
VeriffNo free tier
Persona500 free IDs/month
SignzyAvailable
Minimum Commitment
Onfido12-month, ±25% tolerance
Veriff10k/month on self-serve
PersonaMonth-to-month (Starter)
Signzy—
Document + Selfie
OnfidoYes
VeriffYes (all tiers)
PersonaYes (Essential+)
SignzyYes
Watchlist/AML
OnfidoYes ($0.12–$0.30)
VeriffYes ($0.64 add-on)
PersonaYes (watchlist included)
SignzyYes
Device Intelligence
OnfidoYes ($0.05–$0.12)
VeriffNo separate tier
PersonaBundled in higher tiers
SignzyIntegrated
Multi-country Support
OnfidoYes
VeriffYes
PersonaYes
SignzyEmerging market focus
NFC Document Reading
OnfidoNo
VeriffYes
PersonaNo
SignzyYes
SOC 2 Compliance
OnfidoYes
VeriffYes
PersonaYes
SignzyYes
24/7 Support
OnfidoTicket-based
VeriffYes
PersonaYes
SignzyYes
Enterprise Scale
OnfidoYes
VeriffYes
PersonaYes (proven)
SignzyYes (10+ Fortune 30)

How Does Onfido Compare to Competitors?

vs Veriff

Onfido requires a customized quote and a 12-month contract and Onfido’s price is higher than Veriff’s on an average per check basis ($0.80-$1.89/check). If you are processing less than 10K checks per year Veriff is 30-40 percent less expensive. However, if you process greater than 100K checks per year Onfido’s volume discounts and bundled AML & Device solutions will be equal to Veriff’s. Onfido provides services to mid-size companies and enterprises that require high levels of regulatory compliance for their global business; Veriff is focused on large scale Fintech businesses.

Use Veriff when you need fast and affordable implementation with transparency of your pricing; use Onfido when you want a comprehensive compliance suite with volume pricing.

vs Persona

Persona has a favorable pricing structure for start-ups (flat fee of $250/month) with month to month commitment flexibility; Onfido requires a one-year commitment and starts at approximately $6k minimum. Persona also includes device signals and case management in its higher priced plans; Onfido sells those items separately. Onfido’s total cost of ownership (TCO) for large scale customers (approximately $.52/check with discounts) is competitive with its higher listed prices.

Use Persona when you are a start-up or Small to Medium Sized Business; use Onfido when you are an enterprise client requiring high volumes and deep compliance.

vs Signzy

Signzy states that they have a cost advantage over all other providers and emphasize the price friendly nature of their startup pricing with the integration of KYC/KYB/AML/Credit Checks into a single platform. Onfido requires the customer to purchase from multiple vendors for complete stack compliance. Signzy emphasizes the digital contracting feature that is currently not available from Onfido. Both provide services to Fortune 30, however Onfido has a larger number of enterprises as clients.

Use Signzy when you want to implement a compliance stack in a single platform and operate in Emerging Markets; use Onfido when you want to take advantage of battle tested enterprise class compliance and a long history of providing compliance to Global Enterprises.

What are the strengths and limitations of Onfido?

Pros

  • A comprehensive compliance platform including document verification, AML/watchlist screening, and device intelligence reduces the need for multiple vendors or complex systems.
  • Discounts are based on volume — large companies can achieve an all-in cost of $0.52 per check after negotiations, particularly when conducting over 1 million checks each year.
  • Acceptance rates are strong — clients report a significant increase in approval rates compared to previous providers which has increased their revenue and reduced their support costs.
  • The company provides global coverage for multiple countries — however, there are limitations as to what documents will be accepted from certain countries.
  • Contract negotiations are flexible — clients can negotiate a baseline corridor of ±40% off of the base price of the service, along with discounts that can be achieved through a multi-year agreement (for example 5 – 7% discount off of the base price for a 2-year agreement, 10% discount for a 3-year agreement) as well as the ability to manually review threshold amounts prior to a check being deemed valid.
  • The company provides a sandbox Proof Of Concept (POC) environment — this is an environment where the client can test the system and workflow without having the volume committed towards the overall pricing structure, thereby providing the opportunity to optimize the workflow and processes prior to going live.
  • The company’s product roadmap is excellent and includes regular updates — clients receive continued updates to the features of the service, and regular optimization of the services provided.
  • At the Enterprise level, clients are assigned dedicated account managers who meet with them on a monthly basis to review analytics and discuss optimization opportunities for the service.

Cons

  • Pricing Model is complex and opaque — clients cannot obtain a published pricing schedule for the service, therefore they require a custom quote for pricing which makes it difficult for them to plan for budgets and to negotiate with the provider.
  • There is a high minimum spend required for Small/Medium Enterprises (SME) — the average spend for these clients is $60,000 per year with a minimum spend of $6,000 creating a substantial up front financial burden for small business clients; pricing is only competitive once the client is able to conduct in excess of approximately 100,000 checks.
  • The quote-only model creates friction — alternative self-service models such as Veriff provide clients with transparent pricing and eliminate the need for negotiations and therefore create friction for the client.
  • Contracts are not flexible — contracts have a 12 month term requirement, ±25% tolerance from the base price, and provisions for mid-contract increases due to pass-through fees for governmental data suppliers to raise prices for accessing additional information.
  • Poor Customer Support Responsiveness — Documented Complaints Regarding Slow Finance/Billing Team Response Times to Consumer Issues — Repeated Invoicing Errors Without Follow-Up — No Phone Support Available for Customers
  • Manual Review Overage Costs are Unpredictable — Unclear Auto-Approval Percentages and Manual Review Buffer Calculation Process Create Unexpected Cost Increases for High Friction User Bases
  • Feature Staging Required for Cost Control — Must Consciously Limit Device Intelligence and Watch List to Specific Geographies in Order to Manage Spend — Adds Operational Complexity
  • Limited Emerging Market Document Coverage — Some Countries Lack Sufficient Accepted Document Types Which Limits Utility of Truly Global Platforms

Who Is Onfido Best For?

Best For

  • Mid-market fintech and financial services (50k–500k annual checks) — Pricing Levels Out Above 100K Checks Where Onfido’s Bundled Compliance Suite and Volume Discounts Become Cost Competitive Versus Stacking Veriff + External AML Vendor
  • Enterprise requiring unified KYC/AML/device risk — Global platforms with >1M annual verifications — The all-in cost of $0.52 per check with multi-year commitments is attractive; on top of reducing operational overhead compared to consolidating multiple vendors.
  • Regulated companies in banking, lending, and cryptocurrency — Comprehensive Compliance Features (PEP/Sanction Watchlist, Device Intelligence, Audit Logging) and Willingness to Negotiate Complex Contracts Meet Enterprise Compliance Requirements
  • Global businesses with multi-country KYC requirements — Extensive Document Acceptance Across Jurisdictions and Country-Level Compliance Tuning (i.e. Device Intelligence Only For High-Risk Geos) Enables International Scaling.
  • Companies with predictable verification volume and >2-year horizon — Verifies 12-Month Commitment Terms with Volume Tolerance and Multi-Year Discounts (10% off for a 36-Month Term) Reward Committed, Stable Customers

Not Suitable For

  • Startups and SMEs with <10k annual checks — Onfido’s $6k-$30k Annual Floor and Quote-Only Model Creates Disproportionate Cost Burden for Startups/Small Businesses. Consider using Veriff Essential ($480/month minimum), Persona Starter ($250/month flat), or Signzy for more Startup-Friendly Pricing Models.
  • Budget-conscious businesses prioritizing transparent, self-serve pricing — Onfido Requires Custom Quotes and Contract Negotiation; Hidden Pricing and Complex Add-Ons Create Uncertainty. Use Veriff’s Self-Serve Calculator or Signzy for Immediate Pricing Visibility.
  • Companies needing flexible month-to-month contracts without long-term commits — A 12-month minimum commitment and a ±25% baseline tolerance for variable workload make it difficult to accommodate fluctuating volumes of verification requests. Therefore, consider using the Persona "Starter" plan which allows for month-to-month billing to provide more flexibility in your use of identity verification.
  • Organizations with poor access to finance/legal for contract negotiation — Onfido does not offer a fixed pricing structure so their quote-based pricing method along with the complexity of their contract terms (i.e., cost increase pass throughs, manual review buffer provisions, etc.) makes it necessary to have sophisticated procurement processes in place when considering this option. For example, consider using one of the other options such as Veriff or Persona that both allow for a more streamlined self-service model.
  • Companies with critical emerging-market coverage requirements — There are limited document types accepted in certain countries. Signzy has a focused effort on emerging markets. Consider a hybrid approach or an alternative to Signzy.

Are There Usage Limits or Geographic Restrictions for Onfido?

Contract Term
12-month minimum with baseline volume tolerance of ±25% (can negotiate to ±40%)
Cost Increase Clause
Pass-through fees for government or data supplier price hikes can increase per-check cost mid-contract (OSA §3)
Manual Review Overages
Auto-approval percentage built into quote; exceeding manual review buffer triggers per-review surcharge (typically $200+ per 1k checks buffer)
Manual Review Fallback Rate
Customers can optimize by raising image quality thresholds; 1% reduction in manual fallback saves ~$8k/quarter based on crypto industry example
Pricing Transparency
No public list pricing; all pricing via custom quotes. Self-serve calculator not available (unlike Veriff).
Typical Annual Spend Range
Median $60,475 (range $6,156–$945,900 depending on volume and service mix)
Minimum Entry Cost
Estimated $6k–$30k annually for small-to-mid-market volume
Geographic Restrictions
Document acceptance limited in some countries; not all markets have comprehensive document support
Free Trial/Sandbox
Free sandbox environment available for proof-of-concept; traffic does not count toward volume commitments
Customer Support Availability
Ticket-based support (no phone); some customers report slow response times from billing/finance teams

Is Onfido Secure and Compliant?

SOC 2 Type II CertificationIndependently audited security and compliance controls. Report available upon request.
GDPR ComplianceFull GDPR compliance including data subject rights (access, deletion, portability) and Data Processing Agreements (DPA) available.
Data EncryptionEncryption at rest and in transit. Customer data security is core to identity verification platform requirements.
Audit LoggingComplete audit trail of verification activities and user actions for compliance and operational monitoring.
AML/Watchlist IntegrationPEP (Politically Exposed Person) and sanctions screening integrated into core platform ($0.12–$0.30 per check); supports regulatory compliance for financial services.
KYC ComplianceKnow Your Customer verification meets global regulatory requirements including identity verification, document validation, and liveness detection.
Role-Based Access ControlEnterprise customers can implement granular access controls for team members managing verifications and compliance operations.
Document SecuritySecure document handling and storage with controls for sensitive identity information.

What Customer Support Options Does Onfido Offer?

Channels
info@onfido.com for general inquiries, press@onfido.com for media+44 208 152 5321 (London), +436 647 553 8531 (Switzerland)Available on website at bottom right
Hours
Monday-Friday 8am-7pm EST
Satisfaction
Mixed user reviews on support responsiveness
Specialized
Enterprise customers likely receive priority support
Business Tier
Custom support for business accounts via sales contact
Support Limitations
•Phone support limited to specific regional offices
•Business hours only, no 24/7 availability mentioned
•No dedicated support portal or ticket system details found

What APIs and Integrations Does Onfido Support?

API Type
REST API with SDK support for mobile and web
Authentication
API Key and JWT tokens
Webhooks
Supported for events like verification completed, failed, or check results
SDKs
iOS, Android, JavaScript, React Native, Flutter
Documentation
Comprehensive developer portal with interactive guides and API reference
Sandbox
Available testing environment with sandbox API keys
SLA
99.9% uptime for enterprise plans
Rate Limits
Configurable based on plan, typically 100-1000 requests per minute
Use Cases
KYC onboarding, ID verification, biometric authentication, AML screening

What Are Common Questions About Onfido?

Onfido utilizes its proprietary Atlas AI technology to verify government issued ID documents and match those ID documents with the users' facial biometric information. The user can capture documents using either the mobile or web SDK provided by Onfido. The Atlas AI system will detect glare/blurr on images, and if possible, utilize NFC capabilities to validate authenticity. Onfido states that its system provides results quickly and accurately across over 2,500 different document types in nearly 200 countries.

Pricing for Onfido is customized based on the number of verifications performed and the features used. Pay per verification pricing models are available for small scale implementations. For larger-scale implementations, Onfido offers enterprise-level pricing which provides volume discounts and dedicated customer support. Quotes should be requested directly from sales personnel, as there are no publicly displayed pricing levels.

Onfido's Atlas AI technology provides a higher degree of automation when performing verifications, as well as providing a fairer comparison of biometric matches. Additionally, Onfido's Atlas AI technology supports more document types than other similar systems, and provides features including Known Faces to help detect potential fraud attempts. Onfido also places a strong emphasis on ensuring that its technology is in compliance with all applicable KYC/AML regulations and requirements in the financial services industry.

Yes, Onfido is SOC 2 Type II compliant. Data encryption is utilized in both transit and at rest. Biometric data is not retained for extended periods of time. Onfido meets global standards for KYC/AML requirements. Enterprise clients may receive additional layers of security controls.

Yes, Onfido provides a seamless SDK integration for both web and mobile applications. In addition, Onfido provides a REST API for backend developers to integrate into their own applications. Onfido has partnered with various platform providers (e.g., Alloy) and is available on AWS Marketplace. Quick plug-and-play setup typically requires less than five minutes.

Contact Onfido via email (info@onfido.com), telephone (+44 208 152 5321), or utilizing the live chat feature on their website. Onfido offers support Monday thru Friday from 8am-7pm EST. Priority support is offered to enterprise clients.

Sandbox environment is available for testing with API Keys that don’t use production data. Developer Portal sign-up allows you to have access immediately.

Support is only during business hours and does not offer a 24/7 support model. Sales contact required to obtain pricing information. Ideal for regulated industries but may require manual review for all edge cases.

Is Onfido Worth It?

Onfido is a mature leader in AI-based identity verification with KYC/AML compliance for fintech and web3 having high levels of automation via AtlasTM AI. Global scale supported by 2,500+ documents; however, custom pricing and business-hour support options may limit smaller teams. Good partnerships and availability through Amazon Web Services make it favorable for large-scale enterprise adoption.

Recommended For

  • Fintech companies looking for robust KYC onboarding
  • Web3 companies requiring blockchain-compliant identity verification
  • Regulated industry (Financial Services, Gaming) enterprises
  • Teams who prioritize high automation and support for a wide range of international documents

!
Use With Caution

  • Small startups with lower volumes of verification – per check pricing may be too expensive
  • Teams who require 24/7 support – only available during business hours
  • Companies who are non-regulated or only require standard level identity verification

Not Recommended For

  • Budget constrained small to medium-sized businesses (SMB’s) searching for free or low cost solutions
  • Projects which have minimal regulatory compliance requirements
  • On premises only deployments – cloud focused
Expert's Conclusion

Onfido would be the best choice for regulated enterprises who are scaling their secure digital onboarding processes as compliance and automation provide value to justify the investment.

Best For
Fintech companies looking for robust KYC onboardingWeb3 companies requiring blockchain-compliant identity verificationRegulated industry (Financial Services, Gaming) enterprises

What do expert reviews and research say about Onfido?

Key Findings

Onfido provides AI-based KYC/AML identity verification using the AtlasTM technology platform that supports verifying 2,500+ global documents. Strong developer tools provided (SDKs and APIs), targeted specifically towards compliance for the fintech/web3 space. Enterprise pricing customized based on business needs with business hour support; has received mixed reviews regarding responsiveness.

Data Quality

Fair - limited public details on pricing/SLA from official sources; support info from directories/reviews. Strong coverage of features via partner pages and marketplace listings.

Risk Factors

!
Custom pricing is not transparent
!
Support is limited to business hours only
!
May require manual escalation for complex cases
!
Regional differences in availability for phone support :
Last updated: February 2026

What Additional Information Is Available for Onfido?

Global Offices

Headquartered in London (at 3 Finsbury Ave) with offices in New York, Albuquerque, Lisbon, and Singapore. Provides global operational support for over 195+ countries.

Key Partnerships

Partnered with Alloy for Identity Verification. Available through AWS Marketplace. Integrates with multiple financial systems for compliance with Know Your Customer (KYC)/Anti-Money Laundering (AML).

Technology Highlights

The Atlas(tm) Artificial Intelligence (AI) Platform performs completely automated verification utilizing Biometric Matching and Known Faces Fraud Detection. Performs Near Field Communication (NFC), Address Verification, and Repeat Identification Checks.

Industry Focus

Mainly used in Financial Services, Healthcare, Telco, Retail. Focuses on Fair Results that are Fast and Support Large Scale Onboarding.

What Are the Best Alternatives to Onfido?

  • •
    Jumio: Uses AI-Powered Identification Technology with a Strong Mobile Software Development Kit (SDK) and Liveness Detection. Has similar global reach as Jumio, however is focused more on preventing fraud. Good for Fintech companies requiring Risk Scoring in Real-Time. (jumio.com)
  • •
    Veriff: A Full-Service End-to-End Identity Platform using Video Selfie Biometrics. Allows for faster set up and has 24/7 support options. Lower cost than Onfido for Mid-Market companies compared to Onfido’s Enterprise focus. (veriff.com)
  • •
    Trulioo: A Global KYC/AML Platform with access to over 450 Data Sources. Better suited for Complex Identity Proofing Beyond Document Scan. More suited for High-Risk Industries. (trulioo.com)
  • •
    Sumsub: An All-In-One Verification Suite Including Know Your Business (KYB) and Transaction Monitoring. Offers competitive pricing with strong EU Compliance. Suitable for Web3 Startups. (sumsub.com)
  • •
    Persona: A Modular Identity Platform that allows for Customizable Reusable Templates. Easier to customize and less expensive than other solutions for Non-Regulated Use. More suitable for Product Teams Building Workflows. (withpersona.com)

What Are Onfido's Verification Performance?

2,500+
Document Types Supported
195
Countries Covered
3D Active & Passive
Liveness Detection
Hybrid (Automated + Human Review)
Verification Methods
Atlas AI
AI Platform

What Are Onfido's Document Coverage?

2,500+
Document Types
195
Countries Covered
Passport, Identity Card, Driving License, Residence Permit
ID Document Types
All Machine Readable Travel Documents
ICAO Travel Documents

What Verification Methods Does Onfido Offer?

Document Verification

AI-Powered Review of Government-Issued Identification Documents for Document Authenticity

Facial Biometrics

Real-Time Face Matching Against Government-Issued Identification Documents

Liveness Detection

Three-Dimensional (Active and Passive) Liveness Detection to Prevent Spoofing Attacks

Fraud Detection

Synthetic Identity Detection, Deepfake Detection and Document Forgery Detection

AML Screening

Anti-Money Laundering Compliance Screening Against Restricted Entities Lists

PEP Screening

Politically Exposed Persons Screening Through API

What Is Onfido's Compliance Coverage Status?

GDPREU data protection compliant
ISO/IEC 27001Information security certified
iBeta PAD Level 1 & 2Liveness detection certified
SOC 2 Type 2Security audit compliant
KYC/AML RequirementsGlobal compliance support

What Supported Industries Does Onfido Support?

Banking & FinanceFintechCryptocurrencyEducationHealthcareInsuranceE-commerceSharing Economy

What integrations and connectors does Onfido support?

Api Type
REST API with webhook support
Mobile Sdks
Smart Capture SDK for iOS and Android
Web Integration
JavaScript SDK and web-based flows
No Code Builder
Onfido Studio for customizable workflows
Enterprise Integrations
Salesforce, HubSpot, and CRM integrations available
Workflow Customization
Custom flows functionality with country block list options

How Does Onfido Calculate Risk Scores?

Atlas AI Engine

Automated Decision Making Powered by Artificial Intelligence

Fraud Detection

Synthetic identity detection, deep fake detection, and forgery detection on document(s)

Document Tamper Detection

Altered/fraudulent document detection using advanced algorithm

Biometric Spoofing Prevention

Spoofing prevention via use of liveness detection technology

Risk-Based Assessment

Includes built in KYC risk assessment with manual review of edge case

What Ongoing Monitoring Does Onfido Offer?

Continuous Monitoring

Sanctions Screening

Real time screening that sends automated alerts

PEP Monitoring

Politically Exposed Person (PEP) screening is ongoing

Transaction Monitoring

Compliance occurs at all points in a customers lifecycle

Perpetual KYC

Customers will be automatically monitored on an ongoing basis once they have been successfully verified

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