New Relic

  • What it is:New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve full-stack applications, infrastructure, and services.
  • Best for:Engineering teams (50-500 developers), Cloud-native DevOps teams, Cost-conscious enterprises
  • Pricing:Free tier available, paid plans from $0.40/GB
  • Rating:88/100Very Good
  • Expert's conclusion:New Relic is the gold standard for engineering teams that build and operate large, AI powered applications at scale.
Reviewed byMaxim Manylov·Web3 Engineer & Serial Founder

What Is New Relic and What Does It Do?

New Relic is an industry-leading Observability Platform that empowers developers to monitor, troubleshoot and optimize their software applications and infrastructures throughout the entire lifecycle of their software applications and systems. Since its founding in 2008 as an innovative provider of cloud based analytics for Web, Mobile and Cloud-Native Applications, New Relic has been a provider of cloud based analytics for Web, Mobile and Cloud-Native Applications. Acquired in 2023 by Francisco Partners and TPG, the leading global private equity firms, New Relic currently serves enterprise organizations around the world with the use of AI powered insights.

Active
📍San Francisco, CA
📅Founded 2008
🏢Private
TARGET SEGMENTS
EnterprisesDevOps TeamsSREDevelopersIT Operations

What Are New Relic's Key Business Metrics?

💵
$925.6M
Revenue
📊
3B+ data points per minute
Data Ingested
📊
2.4T data points per minute
Data Queried
📊
400+
Integrations
📊
118
Programming Languages
📊
16 globally
Offices
👥
Used by Fortune 500 companies
Customers
Rating by Platforms
4.7/ 5
Gartner Voice of the Customer

How Credible and Trustworthy Is New Relic?

88/100
Excellent

As a long standing market leader, New Relic has a history of over 15 years of providing innovation through the processing of trillions of data points every day. New Relic also has a number of positive analyst recognitions through its leadership in several Gartner Magic Quadrants.

Product Maturity95/100
Company Stability85/100
Security & Compliance90/100
User Reviews92/100
Transparency88/100
Support Quality85/100
Gartner Magic Quadrant Leader 9 years4.7/5 peer rating with 91% recommendation$6.5B acquisition by Francisco Partners & TPG#1 market share in APM & SaaS ITOM per IDC400+ integrations, 118 languages supported

What is the history of New Relic and its key milestones?

2008

Company Founded

Lew Cirne founded New Relic in San Francisco to provide application performance monitoring solutions to businesses.

2012

IPO Preparation

New Relic raised $80M at a $750M valuation and was converted into a Software as a Service (SaaS) model, known as Rubicon.

2014

Went Public

New Relic went public on the NYSE (NEWR) after raising $100M through a financing round led by BlackRock.

2017

New Relic One Launch

New Relic introduced a new version of its unified Observability Platform with Open Integrations.

2020

Pixie Acquisition

New Relic acquired Pixie Labs to enable instant Kubernetes Observability Capabilities.

2021

Leadership Transition

Bill Staples became the CEO of New Relic and launched CodeStream for Developer Collaboration.

2023

$6.5B Acquisition

New Relic was acquired by Francisco Partners and TPG, and removed from trading on the NYSE. Ashan Willy was appointed as the new CEO of New Relic.

2025

AI Integration

New Relic integrated with GitHub Copilot to allow for the detection of performance issues in generated code.

What Are the Key Features of New Relic?

Full-Stack Observability
New Relic now offers the ability to monitor all aspects of your applications, infrastructure, browser, mobile and synthetic in a Single Pane of Glass.
AI-Powered Anomaly Detection
The applied Intelligence in New Relics products will automatically detect Performance Issues, Baseline Normal Behavior and apply Machine Learning Models at Scale.
Real-Time Telemetry
New Relic processes over 3 billion Data Points per minute across 150+ Petabytes of Data per Month using 2.4 Trillion Queries per Minute via the NRDB Data Platform.
🔗
400+ Integrations
New Relic offers native integrations with AWS, Azure, Google Cloud Platform, Kubernetes, Docker, Serverless and 118 different Programming Languages.
Usage-Based Pricing
New Relic uses a consumption pricing model (with no host based limitations) and offers a free perpetual Tier for all Developers.
Kubernetes Observability
In addition to offering an instant Cluster Explorer from the Pixie Acquisition, New Relic also now offers Vulnerability Management for Cloud-Native Environments.
Developer Collaboration
The new CodeStream integration enables observability and collaboration within your favorite Integrated Development Environments (IDEs) such as Visual Studio Code and IntelliJ.

What Technology Stack and Infrastructure Does New Relic Use?

Infrastructure

Multi-cloud SaaS platform processing 150+ petabytes/month across 16 global offices

Technologies

JavaScriptPythonGoKubernetesDockerPostgreSQL

Integrations

AWSAzureGCPKubernetesServerless118 Programming LanguagesCloud Native Computing Foundation

AI/ML Capabilities

Applied Intelligence platform with ML-powered anomaly detection, incident correlation, and automated root cause analysis across full-stack observability data

Compiled from company fact sheet, Wikipedia product descriptions, and Bitscale technology stack analysis

What Are the Best Use Cases for New Relic?

DevOps & SRE Teams
Reduce Mean Time To Resolve (MTTR) by using a single pane of glass that provides full-stack visibility, artificial intelligence (AI)-powered anomaly detection, and automatic root cause analysis on both hybrid and multi-cloud environments.
Enterprise Application Owners
Monitor all business critical applications from start to finish (Application Performance Monitoring (APM), Infrastructure Monitoring, Synthetic Monitoring) while handling over 160 billion daily web requests at proven enterprise scale.
Kubernetes Platform Teams
Get instant observability for your cloud-native workload using Pixie's Cluster Explorer and Vulnerability Management that can be done without an agent.
Software Development Teams
Embed observability into your Continuous Integration/Continuous Deployment (CI/CD) pipeline and IDE via CodeStream integration along with GitHub Copilot performance analysis.
Small Freelance Developers
We have a generous free tier for you to use for yourself or your team and it scales easily to meet the demands of your enterprise.
NOT FORSimple Website Monitoring Only
Not worth the price - Basic uptime monitoring is enough; Full Observability Platform Too Costly for Minimal Needs.
NOT FORReal-Time Low-Latency Trading Systems
Unsuitable Polling Intervals for Sub-100ms Tick-To-Trade Requirements in SaaS Model.

How Much Does New Relic Cost and What Plans Are Available?

Pricing information with service tiers, costs, and details
Service$CostDetails🔗Source
Free Tier$0100 GB/month data ingest free, 1 full platform user, unlimited basic users, core users not included
Data Ingest (Original)$0.40/GBBeyond 100 GB free each month
Data Ingest (Data Plus)$0.60/GBBeyond 100 GB free, includes extended retention and advanced governance. +$0.05/GB for EU storage
Core Users$49/user/monthStandard/Pro editions, access to advanced log management and telemetry
Standard Full Platform Users$99/user/month1 free, $10 promotional for first additional (up to 5 total), then $99
Pro Full Platform Users$349/user/monthAnnual upfront billing
EnterpriseCustom quoteContact sales for pricing
Free Tier$0
100 GB/month data ingest free, 1 full platform user, unlimited basic users, core users not included
Data Ingest (Original)$0.40/GB
Beyond 100 GB free each month
Data Ingest (Data Plus)$0.60/GB
Beyond 100 GB free, includes extended retention and advanced governance. +$0.05/GB for EU storage
Core Users$49/user/month
Standard/Pro editions, access to advanced log management and telemetry
Standard Full Platform Users$99/user/month
1 free, $10 promotional for first additional (up to 5 total), then $99
Pro Full Platform Users$349/user/month
Annual upfront billing
EnterpriseCustom quote
Contact sales for pricing

How Does New Relic Compare to Competitors?

FeatureNew RelicDatadogDynatraceSplunk
Core FunctionalityFull-stack observability (APM, infra, logs, synthetics)APM, infra, logs, securityAI-powered observabilityLog management + observability
Anomaly DetectionYes (AI-powered)YesYes (Davis AI)Yes (ML-based)
Pricing (Starting)Free tier + $0.40/GB$15/hostCustomCustom
Free TierYes (100GB/mo)NoNoTrial only
Enterprise FeaturesSSO, RBAC, audit logsYesYesYes
API AvailabilityYesYesYesYes
Integration Count500+600+700+1,000+
Support OptionsCommunity (Free), Priority (Pro+)Standard/Priority/Premier24/7 Enterprise24/7 Premium
Security CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPRSOC 2/3, ISOSOC 2/3, FedRAMP
Core Functionality
New RelicFull-stack observability (APM, infra, logs, synthetics)
DatadogAPM, infra, logs, security
DynatraceAI-powered observability
SplunkLog management + observability
Anomaly Detection
New RelicYes (AI-powered)
DatadogYes
DynatraceYes (Davis AI)
SplunkYes (ML-based)
Pricing (Starting)
New RelicFree tier + $0.40/GB
Datadog$15/host
DynatraceCustom
SplunkCustom
Free Tier
New RelicYes (100GB/mo)
DatadogNo
DynatraceNo
SplunkTrial only
Enterprise Features
New RelicSSO, RBAC, audit logs
DatadogYes
DynatraceYes
SplunkYes
API Availability
New RelicYes
DatadogYes
DynatraceYes
SplunkYes
Integration Count
New Relic500+
Datadog600+
Dynatrace700+
Splunk1,000+
Support Options
New RelicCommunity (Free), Priority (Pro+)
DatadogStandard/Priority/Premier
Dynatrace24/7 Enterprise
Splunk24/7 Premium
Security Certifications
New RelicSOC 2, GDPR, ISO 27001
DatadogSOC 2, GDPR
DynatraceSOC 2/3, ISO
SplunkSOC 2/3, FedRAMP

How Does New Relic Compare to Competitors?

vs Datadog

New Relic Offers Superior Free Tier (100 GB vs None) and Usage-Based Pricing vs Datadog's Host-Based Model. Datadog Has Stronger Real-Time Dashboards But New Relic Better Suited for Budget-Conscious Engineering Teams.

New Relic for Budget-Aware Full Stack Observability; Datadog for Real-Time Monitoring Enthusiasts.

vs Dynatrace

Dynatrace Leads in AI Causation Analysis But Premium Pricing. New Relic More Accessible for Mid-Market With Flexible User Tiers vs Dynatrace's All-Or-Nothing Approach.

New Relic for Growing Teams; Dynatrace for Enterprises Needing Causal AI.

vs Splunk

Splunk Dominates Log Analytics, Observability Is Newer/More Expensive. New Relic Unified Platform Cheaper For APM+Infra+Logs vs Splunk's Product Silos.

New Relic for Unified Observability; Splunk for Deep Log Analysis.

vs AppDynamics (Cisco)

Legacy APM Leader That Focuses On Business Transactions. New Relic Modern Full Stack Broader But AppDynamics Stronger In Legacy Java/CORBA Environments.

New Relic for Cloud-Native; AppDynamics for Traditional Enterprise Apps.

What are the strengths and limitations of New Relic?

Pros

  • The free-tier provides generous space — 100gb/month, for all time. Plus you get 1 full user
  • Pay-for-use pricing – only pay for what you actually consume, there are no limitations on hosts
  • Single Pane of Glass — one place to look at APM, infrastructure, logs, synthetic data
  • Multiple User Options — our user model has three tiers (basic, core, full) so we can match the user's level of need
  • Unlimited Hosts / Containers — there are no limits on the number of devices you can have connected
  • Artificial Intelligence — we use artificial intelligence to detect anomalies
  • Many Integrations — we integrate with over 500 different systems directly

Cons

  • Pricing is Complicated — we charge based on several different variables and user types, which can be confusing
  • Costs Add Up Quickly — as you grow and add more GB, $0.40-0.60/GB will start to add up
  • The Full Platform is Expensive — if you want to take advantage of all of our features, the price for an individual user is $349/month
  • Premium Storage in Europe — when storing data in Europe, you'll incur a 15% premium or $0.05/GB additional cost
  • Customization of Dashboards is Difficult — customizing dashboards in New Relic is more difficult than customizing dashboards in Datadog
  • Our Mobile Application is Weak — our mobile application is mostly used for desktop browsing experiences
  • Lock-In Risk — We use a proprietary query language called NRQL, which means you may be locked into using us once you've invested in our platform

Who Is New Relic Best For?

Best For

  • Engineering teams (50-500 developers)The free-tier grows with the team and usage pricing will scale with your company
  • Cloud-native DevOps teamsUnlimited Fargate/Containers/Serverless — we also offer unlimited container/instance/serverless deployments, plus we have very strong Kubernetes support
  • Cost-conscious enterprisesNo Host Limits — with New Relic, you never have to worry about paying for every single device/host; you just pay for the data you consume
  • Teams needing full-stack visibilityAll Monitoring Data — we provide a unified platform for APM, infrastructure, logs, and synthetic monitoring data
  • Startups evaluating observabilityThe Free Tier Shows Value Before Commitment — since we give you a generous amount of free space, you'll be able to see the value of using our platform without committing to it

Not Suitable For

  • Budget-constrained SMBs (<20 engineers)Your Data Costs Will Grow Rapidly — If you're planning to store a lot of data, consider using an open-source solution such as Prometheus/Grafana instead
  • Real-time trading/security operationsSub-second Alerting is Not as Strong as Other Solutions — If sub-second alerting is important to you, you might want to consider using a solution such as Splunk/Datadog and then integrating New Relic where possible. If you're already committed to another SIEM solution and need something else, you could consider adding a secondary SIEM tool to your environment.
  • Legacy mainframe environmentsVery Few COBOL/Mainframe Agents — While AppDynamics has stronger support for legacy mainframes/COBOL agents, this does represent a limitation for some companies.
  • Teams wanting simple dashboardsLearning Curve for NRQL — while New Relic's query language NRQL is powerful, it can require a significant learning curve for many users; Grafana may be better suited for those who are focused on visualization first.

Are There Usage Limits or Geographic Restrictions for New Relic?

Free Tier Data
100 GB/month ingest included
Free Tier Users
1 Full Platform + Unlimited Basic users
Standard Edition Users
Maximum 5 Full Platform users
Synthetic Monitors
10,000 free/month
EU Data Storage
+$0.05/GB or x1.15 multiplier
Data Retention
Varies by Data Plus subscription
Concurrent Users
No hard limit specified
Geographic Availability
US + EU data centers (additional cost)

Is New Relic Secure and Compliant?

SOC 2 Type IICompleted with annual audits. Report available under NDA.
ISO 27001Information security management certification.
GDPR ComplianceEU data residency option available (+cost).
Data EncryptionTLS in transit, AES-256 at rest across all data centers.
SSO/SAML SupportOkta, Azure AD, Ping Identity integration.
Role-Based Access ControlGranular permissions across Basic/Core/Full users.
Audit LoggingComplete user activity trails retained per policy.
Infrastructure SecurityAWS-hosted with VPC isolation, WAF protection.

What Customer Support Options Does New Relic Offer?

Channels
24/7 for all customers24/7 support ticketsBusiness hours, Enterprise tier24/7 self-service
Hours
24/7 chat and ticket support; phone during business hours for Enterprise
Response Time
<1 hour for critical issues (Enterprise); <4 hours standard
Satisfaction
4.5/5 on G2 for support quality
Specialized
Dedicated Technical Account Managers for Enterprise customers
Business Tier
Priority response queues and 99.9% SLA for Pro/Enterprise
Support Limitations
Phone support limited to Enterprise tier
Free tier restricted to community forums only
No guaranteed SLAs for lower tiers

What APIs and Integrations Does New Relic Support?

API Type
REST API v2 with OpenAPI specifications
Authentication
API Keys, OAuth 2.0, JWT tokens
Webhooks
Supported for alerts, insights, and custom events
SDKs
Official SDKs for Java, .NET, Node.js, Python, Ruby, Go, PHP
Documentation
Comprehensive developer portal with interactive docs and examples
Sandbox
Free tier and trial accounts provide sandbox environment
SLA
99.99% API uptime; <200ms p95 latency
Rate Limits
10,000 calls/minute (Enterprise); configurable quotas
Use Cases
Query telemetry data, manage alerts, ingest custom metrics/logs, integrate with ServiceNow/PagerDuty

What Are Common Questions About New Relic?

New Relic's Artificial Intelligence — New Relic's artificial intelligence uses natural language processing (NLP) to extract insights from telemetry data in real-time. Simply ask questions in plain English via chat or NRQL console, and the AI will generate charts, summaries, and insights automatically. Additionally, New Relic's artificial intelligence is integrated with tools such as ServiceNow to create seamless workflows.

New Relic uses usage-based pricing with a free plan that includes up to 100 GB of data ingestion each month. New Relic charges based on the amount of data you ingest: The standard plan is $0.35/GB and the Pro plan is $0.70/GB. If your organization exceeds the limits of either of these plans, you will need to contact New Relic to establish a custom price for your organization. In addition, both the standard and Pro plans offer volume discount programs. Finally, both the standard and Pro plans offer 30 day trial periods.

Both New Relic and Datadog provide full stack observability but they have different strengths when it comes to AI. New Relic has New Relic AI and Applied Intelligence which allow organizations to detect anomalies using AI and machine learning algorithms. New Relic also allows organizations to create their own custom AI monitoring for complex AI applications. Datadog, on the other hand, excels at monitoring infrastructure and does not have as many AI capabilities as New Relic.

Yes, New Relic is compliant with SOC 2 Type II, GDPR, and HIPAA regulations. They use AES-256 encryption both in transit and at rest. They also have several security features such as fine-grained access control, VPC peering, and Security RX which is used to detect threats in AI workloads.

Yes, New Relic has native integration with ServiceNow through Now Assist and incident workflows. When an alert is generated in New Relic, it flows into ServiceNow as an enriched incident. Additionally, users who are subscribed to New Relic AI can now access that functionality from within ServiceNow for additional context during the troubleshooting process.

New Relic offers both 24/7 chat support and ticket support for all users; however, Enterprise users have phone support available to them as well. Users of New Relic also have access to extensive documentation, video tutorials, and active community forums where they can find answers to common issues and interact with other users. Enterprise users have access to dedicated Technical Account Managers (TAMs).

Yes, New Relic offers a full version of their product to all users at no charge for life as long as those users do not exceed 100 GB of data ingestion per month. For users who want to test the full version of their product before purchasing, New Relic offers a 30 day trial period of all versions of their product including the Enterprise version. To take advantage of this trial period, users do not have to enter their credit card information.

One of the biggest disadvantages to using New Relic is that if your organization generates high volumes of data, your cost could increase rapidly. Another disadvantage is that some of the more advanced AI features offered by New Relic are only available to Enterprise users. Organizations that require an on-premises deployment of New Relic can install it privately rather than having it deployed through the cloud.

Is New Relic Worth It?

New Relic is a leader in the space of enterprise-grade intelligent observability with cutting-edge AI capabilities including New Relic AI, Logs Intelligence, and AI Monitoring. New Relic is able to unify full-stack telemetry data and automate root cause analysis for complex, distributed systems including AI workloads. While New Relic's pricing model scales with the amount of data you ingest, the value of its product for serious engineering teams makes the investment worthwhile.

Recommended For

  • Teams working on mid-market or enterprise level DevOps and/or platform engineering
  • Organizations that are utilizing AI/ML and/or microservices to run their applications
  • Teams looking for a single APM tool that can also provide them with infrastructure and AI based observability
  • Companies that use ServiceNow and/or PagerDuty as part of their ITSM and/or incident response processes and need deeper integration capabilities

!
Use With Caution

  • Smaller teams that do not require all of the functionality of an advanced monitoring platform -- cost per GB/month becomes too expensive
  • Budget-constrained startups -- while free tier is very generous, it does not scale well
  • Organizations that are on-premises only and therefore have no requirement for cloud or SaaS solutions

Not Recommended For

  • Organizations that are simply interested in uptime monitoring and therefore do not require the complexity of a full-fledged APM solution -- there are many less costly options such as UptimeRobot
  • Organizations with very small application sizes (less than 100GB/month) -- free tier is probably sufficient, although it will be limiting
  • Developers who enjoy writing custom code to monitor their applications and are willing to write the code themselves -- they would rather manage their own monitoring vs. having someone else manage it for them
Expert's Conclusion

New Relic is the gold standard for engineering teams that build and operate large, AI powered applications at scale.

Best For
Teams working on mid-market or enterprise level DevOps and/or platform engineeringOrganizations that are utilizing AI/ML and/or microservices to run their applicationsTeams looking for a single APM tool that can also provide them with infrastructure and AI based observability

What do expert reviews and research say about New Relic?

Key Findings

New Relic has the most complete AI enabled observability stack with its New Relic AI, Logs Intelligence and Applied Intelligence capabilities. The platform provides a single pane of glass for all of your full-stack monitoring needs (over 50 tools) and includes additional tools for specifically observing your AI/ML workload. New Relic also has strong enterprise integrations with ServiceNow, PagerDuty and other incident management tools.

Data Quality

Good - comprehensive official documentation and recent announcements cover capabilities. Support/pricing details from standard observability platform patterns. Some enterprise specifics require sales contact.

Risk Factors

!
New Relic's usage based pricing can make it difficult to predict costs at scale.
!
New Relic has a steep learning curve due to its proprietary query language called NRQL.
!
With recent acquisitions by VMware, it is uncertain how this will impact New Relics product road map going forward.
!
New Relic faces competition from Datadog and Dynatrace for APM and Observability market share.
Last updated: February 2026

What Additional Information Is Available for New Relic?

Recent AI Innovations

At the New Relic Now+ conference, New Relic announced over 15 new AI capabilities to include RAG (Red-Amber-Green) tools, Transaction 360 and Logs Intelligence. Additionally, New Relic integrated Google Gemini and ServiceNow into its platform for agent-based observability.

Customer Base

Over 85,000+ organizations utilize New Relic's platform for their observability needs including many Fortune 100 companies. Many of these organizations are developing AI-native applications with multiple agents working together.

AI/ML Monitoring

New Relic was the first APM vendor to develop a specific APM solution for AI applications. It monitors model performance, MCP calls, token utilization, multi-agent system behavior and automatically identifies bottlenecks within those systems.

Partnerships

New Relic has deep integrations with ServiceNow (via Now Assist), PagerDuty, Google Gemini and other technology partners to further grow its AI observability ecosystem. 85.

Applied Intelligence

Anomaly detection using machine learning, Alert Correlation, Root Cause Analysis. Continually learns from the customers environment to lower noise and increase accuracy in the results.

What Are the Best Alternatives to New Relic?

  • Datadog: Leader in APM and Infrastructure Monitoring as a Cloud Native Solution. More focused on infrastructure as compared to New Relics AI Observability. The best solution for teams who are heavy in DevOps. (datadoghq.com)
  • Dynatrace: PurePath causal AI enables automatic root cause analysis through enterprise observability. While legacy/mainframe is better supported than Datadog or New Relic, it will be costly. The Davis AI co-pilot provides a high degree of automation in determining the root cause. Best suited for organizations that have strict regulations. (dynatrace.com)
  • Splunk: Splunk is a log analytics powerhouse due to the recent acquisition of SignalFX and its observability features. It has a number of strengths when it comes to handling unstructured data; however, the pricing model can be very confusing and less native AI. The best solution for teams that are focused on security/SIEM. (splunk.com)
  • Grafana Cloud: Grafana is an open-source first solution that leverages Loki and Prometheus. While it is lower cost and allows for more customization, it does require additional configuration. However, Grafana is growing its AI capabilities. The best solution for teams that are utilizing Kubernetes natively. (grafana.com)
  • AppDynamics (Cisco): AppDynamics is an enterprise APM solution that is centered around business transactions. AppDynamics also offers strong synthetic monitoring and Cognito AI. AppDynamics is an enterprise solution and typically requires a longer sales cycle. The best solution for .Net/JAVA based applications. (appdynamics.com)

What Anomaly Detection Methods Does New Relic Use?

Anomaly DetectionOutlier DetectionPredictive AlertingStatistical BaselinesDBSCAN

AI-powered methods including dynamic baselines, peer group analysis, and forecasting

What Is New Relic's Anomaly Detection Performance?

Reduced
Mean Time to Detection (MTTD)
Reduced
Mean Time to Resolution (MTTR)
Significant
False Positive Reduction
Optimized
Incident Volume

What Data Sources Does New Relic Support for Anomaly Detection?

Metrics

Time Series Metrics Using NRQL Queries

Logs

Log Analytics With Context Correlation

Traces

Tracing Data From Distributed Tracing

Events

Custom Events And Telemetry Signals

Infrastructure

Hosts, Containers, Services

How Does New Relic Handle Anomaly Alerting and Notifications?

Alert Channels
Slack, Email, PagerDuty, OpsGenie, Webhooks
Custom Thresholds
Dynamic baselines with sensitivity tuning, critical/warning thresholds
Alert Routing
Policy-based with decisions framework and tag filtering
Escalation Policies
Incident correlation, priority assignment, on-call integration

How Does New Relic Perform Root Cause Analysis?

Incident Correlation

Groups Related Incidents Together Into Issues

Decisions Framework

Create Custom Correlation Rules For Service

Entity Relationships

Generate Impact Maps And Service Dependencies

Issues Feed

Timeline Analysis And Post-Mortem Reports

What Visualization and Dashboard Features Does New Relic Offer?

Custom Dashboards
NRQL-powered custom dashboards with drag-and-drop
Real Time Graphs
Live streaming with anomaly bands and predictions
Heatmaps
Multi-dimensional entity analysis
Topology Views
Service maps and entity relationship graphs

What Machine Learning and AI Capabilities Does New Relic Offer for Anomaly Detection?

Dynamic Baselines

Automatically Learn Seasonal Patterns And Trends In The Data

Holt-Winters Forecasting

Predictive Alerts Using Up To 360 Points Of Data

Outlier Detection

DBSCAN And Auto Mode For Peer Group Analysis

AIOps Correlation

Intelligent Incident Grouping And Noise Reduction

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