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Nintex

  • What it is:Nintex is a global leader in no-code process management, workflow automation, and agentic business orchestration, trusted by over 10,000 organizations in 90+ countries.
  • Best for:Mid to large enterprises (500+ employees), Organizations requiring process intelligence and compliance, Companies needing both on-premise and cloud deployments
  • Pricing:Free tier available, paid plans from $625-650/month
  • Rating:88/100Very Good
  • Expert's conclusion:Nintex is best for large-scale enterprise organizations looking for robust and scalable workflow automation, with top-tier support especially in Microsoft-centric environments.
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Reviewed byMaxim Manylov·Web3 Engineer & Serial Founder

What Is Nintex and What Does It Do?

Nintex is a company that specializes in developing software that helps companies automate their business processes (such as creating documents, sending emails, etc.) and eliminate friction and inefficiencies within these processes to help them be more productive using what we call “agentic business orchestration.” Nintex was founded in 2006 and has more than 8,000 clients around the world in over 90 countries; it uses software that was initially designed for Microsoft’s SharePoint platform, but has been adapted for use in a wider range of automation applications.

Active
📍Bellevue, Washington
📅Founded 2006
🏢Private
TARGET SEGMENTS
GovernmentFinancial ServicesHealthcareManufacturingEnterprise

What Are Nintex's Key Business Metrics?

👥
8,000+
Customers
📊
90+
Countries
🏢
1,296
Employees
💵
$264.3M (2025)
Annual Revenue
📊
$135M
Funding Raised
Rating by Platforms
4.5/ 5
G2 (1,200 reviews)
Regulated By
SOC 2(Global)

How Credible and Trustworthy Is Nintex?

88/100
Excellent

An established market leader since its founding almost twenty years ago, Nintex has a strong balance sheet, thousands of enterprise clients worldwide, and has demonstrated consistent compliance with industry security standards.

BREAKDOWN
Product Maturity95/100
Company Stability90/100
Security & Compliance92/100
User Reviews88/100
Transparency85/100
Support Quality87/100
TRUST SIGNALS
Serving 8,000+ organizations globally19 years of continuous operation$264M annual revenueBacked by TPG CapitalSOC 2 compliance

What is the history of Nintex and its key milestones?

2006

Company Founded

Nintex was founded in Melbourne, Australia, by a pair of entrepreneurs who created a SharePoint-based workflow designer that helped businesses develop custom applications more efficiently.

2006

Initial Product Launch

Nintex launched its first product — a workflow automation tool specifically designed for the Microsoft SharePoint platform — and quickly found success as a collaboration tool.

2015

US Headquarters Established

In addition to its Australian operations, Nintex also established a U.S.-based headquarters in Bellevue, Washington.

2021

TPG Capital Investment

Nintex received a significant investment from the private equity firm TPG Capital to enable the company to expand its capabilities in process automation.

2023

Acq - Fin - III

After receiving the investment from TPG Capital, Nintex completed its most recent funding round as a private company while continuing to grow.

2025

Revenue Milestone

As a result of the company's growing popularity and widespread acceptance, Nintex achieved $264 million in annual sales, demonstrating strong market demand for its products.

What Are the Key Features of Nintex?

✨
Agentic Business Orchestration
By unifying business processes, workflows, solution development and employee empowerment, Nintex enables organizations to leverage their employees' collective knowledge and expertise, data, and trusted systems.
✨
Workflow Automation
The visual workflow designer that Nintex offers was originally developed for the Microsoft SharePoint platform, and has since been adapted to support a broader range of process automation applications.
✨
Process Intelligence
Through the identification and mapping of business processes, Nintex can help organizations identify potential opportunities for automation and areas where they can optimize their business processes.
✨
Document Generation
Using Nintex, organizations can automatically create contracts, invoices, reports and other types of documents based on dynamic templates.
✨
Low-Code Application Development
By providing citizen developers with the ability to build forms, apps and workflows without requiring extensive coding experience, Nintex empowers organizations to increase their level of agility.
🔗
Enterprise Integrations
Native connectors for Microsoft 365, SharePoint, Salesforce, ServiceNow, and hundreds of other enterprise applications allow Nintex users to access and integrate data from various sources.
📊
Mobile & Cross-Platform Access
Users can access and interact with Nintex workflows and business processes from anywhere (via web and mobile apps) and even directly from within other applications and systems in which the user is currently working.

What Technology Stack and Infrastructure Does Nintex Use?

Infrastructure

Multi-cloud with Microsoft Azure focus and global data centers

Technologies

JavaScriptHTMLPHP.NETC#

Integrations

Microsoft 365SharePointSalesforceServiceNowSAPOracle

AI/ML Capabilities

AI-powered process discovery, intelligent document processing, predictive workflow analytics, and agentic automation capabilities

Based on company website, technology profiles, and documented integrations

What Are the Best Use Cases for Nintex?

Enterprise IT Teams
Use a central platform that can be used by all areas of an organization to govern and expand automation.
Business Operations Managers
Use mapping, analysis and automation tools to map out all your company's business processes and remove the manual tasks in each area of your organization.
Finance Teams
The ability to streamline and automate the approval of invoices, contracts, and employee expenses, while maintaining a complete audit trail and ensuring compliance.
HR Departments
The ability to automate onboarding, offboarding, employee self service forms and other compliance related items through integration with HR Systems.
Citizen Developers
Use drag and drop design tools to build custom apps and forms and automate workflows without having to write code, and utilize pre-made templates to help guide you along the way.
NOT FORHigh-Frequency Trading Systems
Workflow Automation is not appropriate - automation is intended for business processes rather than individual financial transactions.
NOT FORPure Machine Learning Research
Has limited applicability - provides business process automation but does not provide direct access to raw machine learning model training infrastructure.

How Much Does Nintex Cost and What Plans Are Available?

Pricing information with service tiers, costs, and details
☐Service$CostℹDetails🔗Source
Standard Edition$625-650/monthUnlimited users for 5 workflows/month, Nintex Advanced Workflow, Forms, DocGen, Mobile App, connectors, Sign, standard supportSoftwareSuggest, Crozdesk
Enterprise Edition$938-950/monthAll Standard features plus Hawkeye Process Intelligence, App Studio, premium supportSoftwareSuggest, Crozdesk
Pro (Consumption-based)£21,175/year10,000 workflow instances, 2,000 DocGen capacity, £0.80 per overage instanceFlowforma
Premium (Consumption-based)£42,350/year50,000 workflow instances, 10,000 DocGen capacity, £0.60 per overage instanceFlowforma
User-based (250 employees)£34,000/year38,000 max workflow instances, 5,000 DocGen capacityFlowforma
User-based (500 employees)£66,000/year75,000 max workflow instances, 20,000 DocGen capacity, 5% overage includedFlowforma
User-based (1,000 employees)£85,000/year150,000 max workflow instances, 40,000 DocGen capacity, 10% overage includedFlowforma
User-based (5,000 employees)£355,000/year1,000,000 max workflow instances, 200,000 DocGen capacity, 20% overage includedFlowforma
User-based (10,000 employees)£590,000/year2,550,000 max workflow instances, 400,000 DocGen capacity, 35% overage includedFlowforma
Process Manager Pro£21,175/year100 processes, £143.99 per overage processFlowforma
Process Manager Premium£40,656/year250 processes, £118.58 per overage processFlowforma
Free TrialFreeFull access to test features, no credit card requiredSoftwareSuggest, Crozdesk
Standard Edition$625-650/month
Unlimited users for 5 workflows/month, Nintex Advanced Workflow, Forms, DocGen, Mobile App, connectors, Sign, standard support
SoftwareSuggest, Crozdesk
Enterprise Edition$938-950/month
All Standard features plus Hawkeye Process Intelligence, App Studio, premium support
SoftwareSuggest, Crozdesk
Pro (Consumption-based)£21,175/year
10,000 workflow instances, 2,000 DocGen capacity, £0.80 per overage instance
Flowforma
Premium (Consumption-based)£42,350/year
50,000 workflow instances, 10,000 DocGen capacity, £0.60 per overage instance
Flowforma
User-based (250 employees)£34,000/year
38,000 max workflow instances, 5,000 DocGen capacity
Flowforma
User-based (500 employees)£66,000/year
75,000 max workflow instances, 20,000 DocGen capacity, 5% overage included
Flowforma
User-based (1,000 employees)£85,000/year
150,000 max workflow instances, 40,000 DocGen capacity, 10% overage included
Flowforma
User-based (5,000 employees)£355,000/year
1,000,000 max workflow instances, 200,000 DocGen capacity, 20% overage included
Flowforma
User-based (10,000 employees)£590,000/year
2,550,000 max workflow instances, 400,000 DocGen capacity, 35% overage included
Flowforma
Process Manager Pro£21,175/year
100 processes, £143.99 per overage process
Flowforma
Process Manager Premium£40,656/year
250 processes, £118.58 per overage process
Flowforma
Free TrialFree
Full access to test features, no credit card required
SoftwareSuggest, Crozdesk

What are the strengths and limitations of Nintex?

Pros

  • A comprehensive workflow automation platform that includes advanced workflow features such as Forms, DocGen, etc.
  • Provides process intelligence features - Hawkeye Process Intelligence provides visibility into how well or poorly your processes are performing and identifies any bottlenecks within those processes.
  • Offers multi-deployment options - available as both a cloud based solution (Automation Cloud) and as an on premise solution.
  • No-code/low-code interface - Nintex Forms and workflow designer allow non-technical business users to create their own automations.
  • Provides a large and diverse integration ecosystem - connectors and Xtensions are available for integration with many different business applications.
  • Supports mobile applications - a dedicated mobile app exists for workflow management and monitoring.
  • Trial versions exist - allows customers to test before committing to purchase.
  • Flexible licensing models - offers two types of licensing; Consumption-based and User-based to meet the varying needs of organizations.

Cons

  • Pricing is very complex and often difficult to predict - many users have reported frustration with the cost structure due to increasing costs associated with scaling usage.
  • The high cost of overage fees — both per-instance and per-document, with both being subject to additional fees for each use above what is included in your plan
  • Too expensive for a team — monthly prices begin at $625-$650 which could potentially limit small business/teams based on their work flow volume
  • No clear pricing — Nintex does not post any pricing information on its web site. It will take reaching out to a vendor to get pricing.
  • High barrier to entry — many of the advanced features and complex workflow setups required a considerable amount of training to master
  • Little perceived value when scale increases — customer reviews suggest that users feel frustrated with the relationship between what they pay for Nintex and the value they receive from it, as needs grow
  • Not friendly to beginners — Nintex has an entry level cost point that is much higher than some of its competitors such as Zapier & Make.
  • Focus on enterprise — Nintex's pricing model seems to be developed with larger companies in mind and not as well-suited for smaller companies.

Who Is Nintex Best For?

Best For

  • Mid to large enterprises (500+ employees) — Pricing Models for Larger Organizations — Both Consumption Based Pricing and User Based Pricing help create a cost effective solution at scale
  • Organizations requiring process intelligence and compliance — The Hawkeye Process Intelligence Module and Risk/Compliance Features provide the ability to monitor processes and govern processes as needed by the enterprise
  • Companies needing both on-premise and cloud deployments — Nintex provides both cloud and on-premises options to support hybrid IT environments
  • Teams requiring advanced document generation — DocGen Provides the capability to automate complex document scenarios, using the module across various use cases
  • Organizations with existing Microsoft ecosystems — Integration and Workflow Automation provide integration into SharePoint and Microsoft Environments.

Not Suitable For

  • Small businesses and startups with limited budgets — An Entry Point of $625-$650/Month for Low Volume Automation Needs is High — Consider Using Zapier, Make, or Power Automate Instead.
  • Teams seeking transparent, simple pricing — Nintex's Complex Pricing Model with Multiple Tiers, Regional Variations and Unpublished Enterprise Pricing Create Frustration for Budget Planning — Consider Using Power Automate or Zapier for Clarity.
  • Organizations requiring rapid time-to-value — A Steep Learning Curve and Implementation Complexity Require Significant Training and Setup Time — Consider Using a Low Code Solution Like Power Automate to Deploy Faster.
  • Teams with highly variable, unpredictable workflow volumes — Overcharge customers for overages as a result of consumption-based pricing and it will be difficult to predict what their costs will be and therefore can be very expensive. Look into pricing plans that have flat rate or unlimited tiers.

Are There Usage Limits or Geographic Restrictions for Nintex?

Workflow Capacity (Pro Plan)
10,000 instances per year with consumption-based pricing, overage at £0.80 per instance
Workflow Capacity (Premium Plan)
50,000 instances per year with consumption-based pricing, overage at £0.60 per instance
DocGen Capacity (Pro)
2,000 documents per year, £0.43 per overage document
DocGen Capacity (Premium)
10,000 documents per year, £0.43 per overage document
Process Manager Capacity (Pro)
100 processes mappable, £143.99 per additional process
Process Manager Capacity (Premium)
250 processes mappable, £118.58 per additional process
User-Based Licensing Overage
5-35% overage capacity included depending on employee tier (250-10,000 employees)
Standard Edition Workflow Limit
5 workflows per month at base tier
Support Response Time
Standard support with Standard Edition, Premium support with Enterprise Edition

Is Nintex Secure and Compliant?

Deployment OptionsAvailable as both cloud-based (SaaS) and on-premise solutions, providing flexibility for organizational security requirements
Subscription-Based LicensingModern subscription model maintains existing on-premise functionality while enhancing entitlements and compliance posture
Enterprise Security FeaturesEnterprise Edition includes advanced security controls, premium support, and governance features for regulated environments
Integration SecurityConnectors and Xtensions framework allows secure integration with various business applications and platforms
Process Compliance MonitoringRisk and compliance module available as add-on (20% of subscription cost) for organizations requiring compliance tracking and audit capabilities

What Customer Support Options Does Nintex Offer?

Channels
24/7 access via nintex.com/supportBusiness hours; Americas: +1 425 533 2827, EMEA: +44 2036955056 (UK), +27 (0)116751175 (SA), APAC: +61 388205139 (AUS), +64 92813430 (NZ), +81 8003330150 (JPN), +65 3158 8990 (SGP)support@nintex.comAvailable for Premium and Platinum tiers
Hours
Software Assurance: 8x5 business hours (Americas 8am-5pm PST, EMEA 6am-5pm GMT, APAC 5am-5pm AEST Mon-Fri); Premium: 24x5 (Mon-Fri); Platinum: 24x7
Response Time
Software Assurance: Best effort; Premium: 8 hours initial; Platinum: 4 hours initial (excludes weekends for lower tiers)
Satisfaction
Not publicly available in sources
Specialized
Escalations via CSM@nintex.com; Customer Success Managers for key accounts
Business Tier
Platinum: 24x7 phone/email support, 4-hour response, global coverage, migration guidance
Support Limitations
•No phone support for Software Assurance tier
•Limited holiday support across all tiers
•No weekend coverage for Software Assurance and Premium tiers
•Global coverage varies by tier

What APIs and Integrations Does Nintex Support?

API Type
REST APIs available for Nintex Automation Cloud and on-premises products like Nintex Workflow
Authentication
OAuth 2.0, API keys (specific methods detailed in product documentation)
Webhooks
Supported for workflow events in Nintex Automation Cloud
SDKs
Official SDKs for .NET, JavaScript; community examples on GitHub
Documentation
Comprehensive docs at help.nintex.com with API references, quick starts, and SDKs
Sandbox
Developer sandbox available in Nintex Automation Cloud trial environments
SLA
99.9% uptime for cloud services; tier-dependent support SLAs
Rate Limits
Tier-based throttling; details in API docs (e.g., calls per minute vary by plan)
Use Cases
Trigger workflows, manage processes, integrate with 1000+ apps via connectors, custom automation

What Are Common Questions About Nintex?

Nintex has an online support portal available 24 hours per day as well as phone business hours or 24 hours per day if you are a platinum customer support via email and live chat. The number to call varies depending upon your location Americas, EMEA, etc. and may be found on nintex.com/support or Customer Central.

Software Assurance: 8am-5pm Mon-Fri; Premium: 24/5 with phone; Platinum: 24/7 Priority Support. All response time expectations are based upon best efforts to respond within 8 hours, 4 hours and globally for higher tier support.

Cases may be submitted through the support portal at nintex.com/support via email to support@nintex.com or by calling via phone for those customers who qualify for these services. Case management and contact for authorized users may also be done from Customer Central. Customers may also escalate their issues to CSM@nintex.com.

Yes, Nintex offers Free Trials for Nintex Automation Cloud. A Free Trial may be started by contacting Nintex Sales via the website form or by chatting with them to see which features are included.

Nintex has broader platform-agnostic automation capabilities than Power Automate across SharePoint, Office 365, cloud and on-premises. Nintex includes many advanced workflow design, form and governance capabilities that are not native to Power Automate.

Nintex has been audited and is compliant with SOC 2 standards and uses enterprise grade security. Data stored in our cloud is encrypted and we provide on-premises solutions as well. More information about our security practices may be found in our security documentation.

There are over 1,000 pre-built connectors available including Microsoft 365, Salesforce, ServiceNow, custom API's and webhooks. Nintex supports both cloud and on-premises environments.

Basic tiers of service do not include phone/weekend support and limited holiday support. Response SLA's for non-platinum customers do not include weekend hours. We recommend that customers use self-service methods such as our Community and Documentation before submitting a case.

Is Nintex Worth It?

Nintex is a mature leader in Process Automation and Workflow Management and has supported both cloud and on-premises deployments for years with a strong Microsoft ecosystem integration. Nintex' Tiered Support Model and Global Presence make it suitable for Enterprise customers, although the lower tiers of service have limitations. Overall, Nintex is reliable for organizations requiring complex governance-heavy environments.

Recommended For

  • Nintex is primarily used by mid-to-large sized Enterprises utilizing SharePoint/Office 365.
  • Companies need a hybrid-cloud/on-premise automated solution
  • Teams that require a more advance level of workflow governance and forms
  • Global companies that require 24/7 support (Platinum Tier)

!
Use With Caution

  • Smaller teams on a budget – higher tiers are additional costs
  • Cloud-only customers – pricing is often too high for simpler cloud-based automation solutions
  • New to workflows – a steep learning curve compared to no-code solutions

Not Recommended For

  • Simply automating tasks – Zapier is often cheaper and easier to use
  • Developers who prefer low-code for custom coding – Zapier or other low-code platforms are better options
  • Solo Users – enterprise pricing models and features
Expert's Conclusion

Nintex is best for large-scale enterprise organizations looking for robust and scalable workflow automation, with top-tier support especially in Microsoft-centric environments.

Best For
Nintex is primarily used by mid-to-large sized Enterprises utilizing SharePoint/Office 365.Companies need a hybrid-cloud/on-premise automated solutionTeams that require a more advance level of workflow governance and forms

What do expert reviews and research say about Nintex?

Key Findings

Nintex offers tiered support from 8×5 Basic to 24×7 Platinum with global telephone coverage; complete REST APIs, SDKs, and over 1,000 integrations for automation; and excellent hybrid capabilities which differentiates it from cloud-only competitors.

Data Quality

Good - detailed support policies from official pages; API info from help center; limited public satisfaction ratings or recent G2 data in sources.

Risk Factors

!
The SLA for Support varies by tier and does NOT include weekends unless you have the Platinum Tier
!
Pricing is opaque – you will need to contact the Sales team to get a quote
!
Focus on legacy on-prem solutions may be behind the most recent cloud-native innovations
Last updated: February 2026

What Additional Information Is Available for Nintex?

Global Presence

Nintex has offices in Americas (US), EMEA (UK, South Africa), and APAC (Australia, Singapore, NZ, Japan). This provides regional phone support for your area.

Community

Self-help, templates, and forums can be found on the Nintex Community at community.nintex.com. Your customer portal (Customer Central) is also where you can find information about your company, manage cases, etc.

Partner Program

A global partner network exists for resellers and integrators. Technology alliances can be contacted via their website.

Customer Success

Dedicated Customer Success Managers (CSMs) exist to assist with escalations. The Customer Central portal is used to manage contacts, renewals, and technical administrators.

Help Center

Extensive documentation can be found at help.nintex.com including Quick Starts, APIs, Product Guides, etc.

What Are the Best Alternatives to Nintex?

  • •
    Microsoft Power Automate: Tight integration with native Microsoft low code automation, Office 365 and Dynamics at a lower price point to MS customers; less flexible hybrid option compared to Nintex. Recommended for Microsoft-centric companies. (powerautomate.microsoft.com)
  • •
    Zapier: The no code connector platform that has over 6,000 apps to connect to. Less expensive and easier to use for simple Zap needs, however, does lack Nintex's advanced governance and form capabilities. Recommended for small to medium sized businesses/small business teams. (zapier.com)
  • •
    Camunda: An open source Business Process Management (BPM) engine for creating complex processes/orchestrations. More developer-focused and has stronger model-based development of processes, less of a low code offering than Nintex. Recommended for custom process based applications. (camunda.com)
  • •
    Pega: An enterprise BPM/low-code platform with AI enabled capabilities. Offers complete case management capabilities as well as a higher level of complexity and expense. Recommended for large regulated industries. (pega.com)
  • •
    Kissflow: A low-code workflow platform that emphasizes the ability to create Zaps without requiring technical skills from users. Mobile focused and affordable, has an immature ecosystem compared to Nintex. Recommended for mid-sized companies looking for a simple solution. (kissflow.com)

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