- Deployment Model
- Cloud-native multi-tenant SaaS on AWS with auto-scaling
- API Availability & Maturity
- GraphQL + REST APIs, OpenAPI 3.0 spec, webhooks, SDKs
- Real-Time Data Sync
- Sub-30 second sync for critical data; event-driven architecture
- Platform Scalability
- 1M+ concurrent users, 10M+ monthly applications processed
- Service Level Agreement (SLA)
- 99.99% uptime, 10-minute P1 response, financial credits
- Data Encryption
- AES-256 at rest, TLS 1.3 in transit, customer-managed keys available
- Data Center Locations
- US-East/West, EU-West, APAC (Singapore, Tokyo, Sydney)
- Backup & Disaster Recovery
- RPO 5min, RTO 30min, geo-redundant storage
- Query Performance
- Search <500ms, analytics <3s at enterprise scale
- Mobile App Support
- Native iOS/Android apps with full workflow parity
- Multi-Language Support
- 35+ languages including RTL support, AI translation layer