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AvidXchange

  • What it is:AvidXchange is a leading provider of accounts payable (AP) automation software and payment solutions for mid-market businesses.
  • Best for:Mid-market businesses (100-1000 employees), Property management and construction firms, Companies with high invoice volumes
  • Pricing:Starting from Custom quote
  • Rating:88/100Very Good
  • Expert's conclusion:AvidXchange is the established choice for middle-market U.S. companies looking to automate their entire accounts payable process, from the time they receive an invoice until the time the payment is made.
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Reviewed byMaxim Manylov·Web3 Engineer & Serial Founder

What Is AvidXchange and What Does It Do?

AvidXchange is an account payable (AP) automation software and digital payment solutions company focused on serving middle-market companies and their suppliers. Founded in 2000 in Charlotte, N.C., it uses a SaaS model to automate invoice management, approvals, and payments to eliminate paper-based processes and provide greater visibility into a company’s finances. The firm has served sectors such as real estate, healthcare, education and construction, with numerous integrations available to its customers.

Active
📍Charlotte, NC
📅Founded 2000
🏢Public
TARGET SEGMENTS
Middle-market businessesReal estateHealthcareEducationConstruction

What Are AvidXchange's Key Business Metrics?

👥
8500+
Buyer Customers
👥
1.3M+
Supplier Customers
🔄
79.1M
Transactions Processed (2024)
📊
$242B
Spend Under Management (2024)
📊
265+
Accounting System Integrations
🏢
1600+
Employees
📊
$389M
Cash Balance
💵
$1.1B
Revenue (2023)
Rating by Platforms
4.5/ 5
G2 (1,200 reviews)
Regulated By
SOC 2(USA)

How Credible and Trustworthy Is AvidXchange?

88/100
Excellent

As a 25-year-old established public company with a large transaction volume, a history of strong financial performance and a wide range of integrations, AvidXchange demonstrates a high level of reliability in providing AP automation to middle market companies.

BREAKDOWN
Product Maturity95/100
Company Stability90/100
Security & Compliance85/100
User Reviews85/100
Transparency90/100
Support Quality85/100
TRUST SIGNALS
Public company (NASDAQ: AVDX)25 years founder-led$242B spend under management1.3M+ supplier customers265+ accounting integrations

What is the history of AvidXchange and its key milestones?

2000

Company Founded

AvidXchange was founded by Michael Praeger in Charlotte, North Carolina to help companies automate their accounts payable process, initially focusing on the real estate sector.

2012

Series C Funding

AvidXchange raised $16.5 million in venture capital led by Bain Capital Growth to support scaling its operations and expanding its technological capabilities.

2015

Acquired Piracle and Major Funding

AvidXchange acquired Piracle to further develop its real estate payment offerings and later raised $225 million in funding.

2020

Acquired Core Associates

AvidXchange expanded its services into the construction industry through an integration with TimberScan.

2021

IPO on Nasdaq

AvidXchange went public under the ticker symbol AVDX, raising approximately $660 million to be used for growth initiatives and to reduce the company's debt burden.

2023

Record Revenue

AvidXchange reported that its total revenues exceeded $1.1 billion and experienced 22% growth compared to the previous year.

How Much Does AvidXchange Cost and What Plans Are Available?

Pricing information with service tiers, costs, and details
☐Service$CostℹDetails🔗Source
AvidXchange PlatformCustom quoteSubscription-based pricing based on invoice volume, payment activity, users, and selected modules (Purchase, Invoice, Payment Automation)Dokka.com
Starting Price$440/monthEntry-level pricing, annual costs up to $13,000 depending on company needsSoftwareFinder.com
Alternative Estimates$2,210/year or $20/monthVarious reported starting prices from review sites; contact vendor for accurate quoteCapterra.com
AvidXchange PlatformCustom quote
Subscription-based pricing based on invoice volume, payment activity, users, and selected modules (Purchase, Invoice, Payment Automation)
Dokka.com
Starting Price$440/month
Entry-level pricing, annual costs up to $13,000 depending on company needs
SoftwareFinder.com
Alternative Estimates$2,210/year or $20/month
Various reported starting prices from review sites; contact vendor for accurate quote
Capterra.com

How Does AvidXchange Compare to Competitors?

FeatureAvidXchangeBILLTipaltiDOKKA
Invoice AutomationYesYesYesYes (AI-driven)
Payment MethodsACH, Virtual Card, CheckACH, Check, Credit Card, WireMass paymentsAP Automation
ERP IntegrationsSage, QuickBooks, NetSuite, YardiQuickBooks, XeroMultipleMultiple
Purchase OrdersAvidBuy (Yes)NoNoNo
Vendor ManagementYes360-degree vendor infoYesYes
Starting PriceCustom quote ($440+/mo)$45/user/month$99/month APLower TCO
Free TierNoNoNoNo
API AccessLimited (2.5/5 rating)YesYesYes
Support OptionsPoor per reviewsStandardStandardFast implementation
Security Certifications
Invoice Automation
AvidXchangeYes
BILLYes
TipaltiYes
DOKKAYes (AI-driven)
Payment Methods
AvidXchangeACH, Virtual Card, Check
BILLACH, Check, Credit Card, Wire
TipaltiMass payments
DOKKAAP Automation
ERP Integrations
AvidXchangeSage, QuickBooks, NetSuite, Yardi
BILLQuickBooks, Xero
TipaltiMultiple
DOKKAMultiple
Purchase Orders
AvidXchangeAvidBuy (Yes)
BILLNo
TipaltiNo
DOKKANo
Vendor Management
AvidXchangeYes
BILL360-degree vendor info
TipaltiYes
DOKKAYes
Starting Price
AvidXchangeCustom quote ($440+/mo)
BILL$45/user/month
Tipalti$99/month AP
DOKKALower TCO
Free Tier
AvidXchangeNo
BILLNo
TipaltiNo
DOKKANo
API Access
AvidXchangeLimited (2.5/5 rating)
BILLYes
TipaltiYes
DOKKAYes
Support Options
AvidXchangePoor per reviews
BILLStandard
TipaltiStandard
DOKKAFast implementation
Security Certifications
AvidXchange—
BILL—
Tipalti—
DOKKA—

How Does AvidXchange Compare to Competitors?

vs BILL

AvidXchange targets mid-sized to larger organizations (2-1000+ users) with its comprehensive AP-to-payment automation solution which includes purchase orders, whereas BILL targets smaller organizations (1-999 users) and provides clear, tiered pricing beginning at $45 per user per month, versus AvidXchange's customized pricing proposals.

BILL will provide predictability of cost to small business while AvidXchange will provide a more complex workflow for enterprises.

vs Tipalti

Both firms are targeting organizations with 20-1000+ users with AP automation services; however, Tipalti has specialized in mass payments (customized pricing) while AvidXchange has developed a suite of invoice and payment solutions with a wide array of ERP integrations. AvidXchange appears to have a focus on middle-market property/construction industries.

Tipalti will provide a global mass payout option and AvidXchange will provide a U.S. based AP solution that can integrate with the companies accounting system.

vs DOKKA

DOKKA provides an AI-based AP solution that is quicker to implement and less costly to own than AvidXchange’s modular, enterprise AP platform designed for large volume invoicing/payment operations. AvidXchange offers a broader integration into ERP systems, however it is also more complex and expensive in nature.

DOKKA will provide a quick entry point into automation, and AvidXchange will provide a scalable, enterprise P2P solution.

What are the strengths and limitations of AvidXchange?

Pros

  • Automatically eliminates paper invoices providing a transparent record from creation to payment.
  • Automates the AP process, capturing invoices, obtaining approvals and applying codes to the invoices.
  • Provides multiple payment options, including ACH, Virtual Card, Check and integrates with most ERP systems.
  • Integrates with many other ERP systems, including Sage, QuickBooks, NetSuite, Yardi and Microsoft Dynamics.
  • Offers real time tracking capabilities via dashboard views for spend analysis and payment status.
  • Enables vendors to have access to the vendor network and facilitates their on-boarding and compliance processes.

Cons

  • Has poor customer service, making it difficult to get help from either technical support or sales representatives over the phone.
  • Does not publish public pricing, so each potential customer must receive a quote and therefore does not provide any level of price transparency.
  • Charges high vendor fees, which result in unexpected ACH payment fees to vendors causing them dissatisfaction.
  • The customers do not have visibility as to how vendors are choosing to be paid.
  • Has significant implementation costs, including fees associated with integrating the vendor's ERP system and setting up the initial configuration of the software.
  • Has a limited API (Application Programming Interface) rated 2.5/5, which limits the ability to customize the software through the use of programming languages and/or third party developers.
  • Uses volume-based pricing, which could make costs prohibitively expensive for smaller organizations.

Who Is AvidXchange Best For?

Best For

  • Mid-market businesses (100-1000 employees) — Offers customized, modular pricing that scales with the organization's invoicing and payment volume as well as the complexity of their workflows.
  • Property management and construction firms — Offers specialized modules, such as TimberScan and AvidAscend that integrate with Yardi and Rent Manager.
  • Companies with high invoice volumes — Allows end-to-end automation of the purchase order to payment cycle, eliminating the need for manual processing.
  • ERP users (Sage, QuickBooks, NetSuite) — Provides seamless integration to allow for automated reconciliation and data synchronization.
  • Teams seeking payment diversification — Supports ACH, Virtual Card, Check, and vendor network access.

Not Suitable For

  • Small businesses or solopreneurs — Will be too expensive for organizations with low volumes to take advantage of custom, enterprise pricing, consider BILL, which begins at $45 per user, per month.
  • Budget-conscious SMBs — Concerns that pricing is not clear and there may be high costs; Consider alternative billing programs such as BILL or QuickBooks
  • Teams needing responsive support — Customer service issues relating to difficulty accessing customer support.
  • API-heavy custom development — Limited access to APIs and limited access to development tools; Consider providers with better development tools.

Are There Usage Limits or Geographic Restrictions for AvidXchange?

Pricing Model
Custom quote only - no public tiers
Deployment
SaaS only
API Access
Limited functionality (rated 2.5/5)
Support Access
Phone support difficult - primarily ticket-based
Vendor Fees
High ACH fees passed to vendors
Geographic Focus
Primarily US vendors, international via check/virtual card
User Scale
Best for 2-1000+ users, mid-market to enterprise
Public Pricing
Not available - contact sales required

Is AvidXchange Secure and Compliant?

Electronic Payments SecuritySecure digital payment approvals, audit trails for all transactions
Data SecurityInvoice history, fraud detection, secure vendor payment processing
ERP Integration SecuritySecure data synchronization with accounting systems like Sage, NetSuite
Audit TrailsComplete workflow tracking from invoice receipt to payment completion
Vendor ComplianceCentralized vendor management with compliance verification features

What Customer Support Options Does AvidXchange Offer?

Channels
During implementation cycle (several weeks)Business hours via Supplier Hub supportSelf-service payment tracking and options
Hours
Business hours for implementation and supplier support
Response Time
Dedicated team support during implementation; fast payment processing (1 business day for credit card)
Satisfaction
High employee satisfaction; 51% higher retention than typical US workplaces per Great Place to Work
Specialized
Dedicated project team for new customers; supplier-focused payment support team
Business Tier
Full support for mid-market businesses during onboarding

What APIs and Integrations Does AvidXchange Support?

API Type
REST APIs for seamless integration with ERPs and accounting systems
Authentication
Standard API authentication methods supporting secure ERP connections
Webhooks
Not explicitly mentioned; workflow automation supports electronic notifications
SDKs
No official SDKs mentioned; focuses on pre-built ERP/accounting integrations
Documentation
Comprehensive integration guides for hundreds of ERPs and accounting systems
Sandbox
Implementation process includes testing with dedicated project team
SLA
Payments processed within 1 business day for credit cards; reliable B2B payment delivery
Rate Limits
Handles 70+ million transactions; enterprise-scale volume capacity
Use Cases
Automate invoice-to-pay workflows, ERP data sync, payment approvals, supplier management

What Are Common Questions About AvidXchange?

AvidXchange takes care of all aspects of Accounts Payable automation from receiving an invoice to paying it. Paper invoices are received at a PO Box and then digitally sent for approval and processed through electronic methods such as AvidPay Direct or Virtual Cards. In addition, your accounting system will be the "system of record" with automated reconciliation files.

AvidXchange connects with hundreds of ERPs and Accounting Systems using APIs. This means that you can use the AvidXchange Platform without having to replace your accounting system. Many of the common integrations include QuickBooks, NetSuite, Sage and other mid-sized ERPs.

Yes, AvidXchange is a licensed money transmitter in the United States, including New York. AvidXchange provides a safe way to make electronic payments and also houses a single source of truth for all invoice information. Payment approvals are made by you and you have complete visibility to all transactions.

Once paper invoices are received, they are sent to a designated PO Box where they are scanned, indexed and transformed into digital format eliminating manual data entry and mail opening. All invoices are stored online in a central repository for easy access.

Suppliers receive payment either through Virtual Credit Card (1 Business Day), AvidPay Direct (ACH) or check depending on their preference. AvidXchange's AvidPay Network allows suppliers to choose how they receive payment through the Supplier Hub portal.

New customers will have a dedicated project team assigned to them for a period of weeks to implement the program. The project team will configure workflow settings, test integration settings and train your employees to utilize the new system. Your current approval processes will be replicated in the system.

Unlike a simple payment processor, AvidXchange offers a full end-to-end automated invoice-to-pay cycle that includes approval workflows, supplier management, and integration with your company's existing enterprise resource planning (ERP) systems. In addition to processing all types of invoices, including paper and digital invoices, AvidXchange provides rebate-generating capabilities as an option when utilizing electronic payments.

Yes, AvidXchange can be integrated into an organization's existing ERP systems and/or accounting systems. AvidXchange will automate the accounts payable process for you, while still allowing the original system(s) to remain in place as the official "record" of your organization's financial transactions. By developing API connections to integrate with other systems, data flows smoothly and efficiently.

Is AvidXchange Worth It?

AvidXchange is a mature AP automation software platform that has been designed for use by middle-market U.S. companies with annual revenues ranging from $5 million to $1 billion. With over 25 years of experience in providing invoice-to-pay automation services to its clients (the company has processed over $242 billion annually), and currently servicing 8,500+ clients, AvidXchange is a leading provider of AP automation solutions for U.S. middle-market companies. One of the key features of the platform is its ability to convert paper-based invoice processing into digital invoice processing; however, it also retains the flexibility to accommodate the unique requirements and preferences of each client's suppliers.

Recommended For

  • Middle-market companies interested in obtaining complete AP automation
  • Companies with a combination of paper and digital invoices
  • Companies with a need for AP payment automation and are currently using a popular ERP system in the United States
  • Financial departments interested in eliminating AP-related manual labor

!
Use With Caution

  • International companies with a focus on the U.S. market and have a U.S.-based license to utilize the platform
  • Very small businesses - Optimized for companies with revenues greater than $5 million
  • Companies requiring custom workflows beyond traditional approval procedures

Not Recommended For

  • Large enterprises requiring global multi-currency capabilities
  • Start-ups with limited AP volumes
  • Companies desiring completely self-serve implementations and do not require support from the vendor
Expert's Conclusion

AvidXchange is the established choice for middle-market U.S. companies looking to automate their entire accounts payable process, from the time they receive an invoice until the time the payment is made.

Best For
Middle-market companies interested in obtaining complete AP automationCompanies with a combination of paper and digital invoicesCompanies with a need for AP payment automation and are currently using a popular ERP system in the United States

What do expert reviews and research say about AvidXchange?

Key Findings

AvidXchange is an AP Automation leader for U.S. Middle Market Businesses that has been in business for 25 Years with over 8,500 Customers and processed $242 Billion in 2024. The AvidXchange Platform automates the full Invoice-to-Pay Cycle with Hundreds of ERP Integrations, Paper Invoices are Digitized through PO Box Scanning, and Flexible Payment Options are Available to Suppliers. Licensed Money Transmitter Focused on Mid-Market (Revenue $5M - $1B) Businesses with Dedicated Support for the Implementation Process.

Data Quality

Good - comprehensive information from official website, vendor analysis reports, and company fact sheets. Some details like exact pricing and full customer satisfaction metrics require sales contact.

Risk Factors

!
Focus on the U.S. Market May Limit International Capabilities
!
May Be Too Much for Very Small Businesses and Only Optimized for the Middle Market
!
Multiple Weeks Required for Implementation with a Dedicated Team
Last updated: February 2026

What Additional Information Is Available for AvidXchange?

Company Background

Founded in 2000 in Charlotte, NC, AvidXchange Has Grown Into a NASDAQ Listed Company (AVDX) That Serves Over 8,500 North American Middle Market Businesses. AvidXchange has Acquired FastPay, Core Associates, and BankTEL Systems to Expand Its Capabilities. Processed $242 Billion in Spend Management in 2024.

Supplier Network

The AvidPay Network Serves Over 1.3 Million Suppliers With Flexible Payment Options Including Virtual Credit Card (1-Day Delivery), AvidPay Direct, and Checks. Suppliers Can Access Payments Via the Dedicated Supplier Hub Portal Which Includes a Specialized Support Team.

Workplace Recognition

AvidXchange is Certified as a Great Place to Work with Employee Retention Rates 51% Higher Than Typical U.S. Employers. AvidXchange Has Developed a Strong Employer Brand Supporting Recruitment and Employee Satisfaction in the Finance Technology Sector.

Industry Leadership

AvidXchange Is Recognized As Top AP Automation Provider for Middle Market By Spend Matters Analysis. Processes Over 70 Million Transactions Annually Across Industries. Licensed Money Transmitter Including New York State Department of Financial Services (DFS).

Specialized Solutions

AvidSuite for Financial Services Includes AvidAscend Accounting Software for Banks/Credit Unions. Allowing Financial Institutions To Provide White-Labeled AP Automation to Their Business Customers.

What Are the Best Alternatives to AvidXchange?

  • •
    Bill.com: Well Known AP Automation Platform with Strong SMB Focus and Easy Integration with QuickBooks. Less Comprehensive Than AvidXchange for Complex Middle Market Flows. Best for Smaller Businesses Looking for Quick Setup. Bill.com
  • •
    Tipalti: Global mass payments platform that supports multiple currencies as well as foreign suppliers. Better for a business with global operations versus AvidXchange’s U.S. focused model. Includes additional tax compliance capabilities. (tipalti.com)
  • •
    Coupa: Procure-to-Pay suite of enterprise solutions with a full range of spend management capabilities. More comprehensive for large-scale businesses; however, is significantly more complex and expensive than AvidXchange’s middle market focused model. Includes better supplier portal capabilities and analytics. (coupa.com)
  • •
    MineralTree: AP automation system with a focus on virtual cards and ERP integrations. Similar to AvidXchange in its middle-market focus, but Tipalti has a stronger emphasis on payment fraud protection. Good option for finance teams concerned with security. (mineraltree.com)
  • •
    Ninety One: AP automation solution designed specifically for real estate and property management firms. More specific to an industry compared to AvidXchange’s middle-market oriented model; best suited for property managers that require lease-specific AP functionality. (ninetyone.com)

What Are AvidXchange's Card Program Metrics?

12 million+
Annual Payments Processed
700,000+
Supplier Network Size
210+
ERP Integrations

What Supported Card Types Does AvidXchange Support?

Virtual Mastercard PaymentsAvidPay Direct

What Is AvidXchange's Card Fee Structure?

Monthly Fee
Simple pricing with e-payment incentives
Transaction Fee
Cost reductions via electronic payments
Pricing Model
Eliminate check printing and postage costs

What Spend Controls Does AvidXchange Offer?

Custom Workflows

Customizable approval workflows with internal control mechanisms.

24/7 Visibility

Real-time tracking of payment status and approvals.

Cloud Access

Access to manage payments from anywhere at any time.

PO Matching

Two- and three-way matching of purchase orders.

What Platform Integrations Does AvidXchange Support?

Sage IntacctNetSuiteQuickBooksERP Systems

How Does AvidXchange's Funding Options Compare?

Payment MethodProcessing TimeKey Benefits
AvidPay Direct (ACH)Faster than checksElectronic with incentives
Virtual MastercardInstantaneousRebates and network access
Electronic PaymentsExpeditedCost savings

What Is AvidXchange's Card Compliance Status?

PCI ComplianceSecure payment processing
Fraud ReductionElectronic payments minimize risk
SOC ComplianceEnterprise-grade security

What Team Management Does AvidXchange Offer?

Flexible Approval Workflows

Customizable workflows for AP teams.

Remote Access

Cloud-based platform for 24/7 accessibility.

Collaborative Dashboards

Team visibility into AP process steps.

Internal Controls

Enhanced internal controls for approval of payments.

Audit Trail

Comprehensive payment history for reconciliation purposes

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