Staying in AI is an AI-Powered Subscription Management Platform That Uses Machine Learning To Predict Churn And Optimize Growth For Ecommerce Brands Using Subscription Models.
They have created a solution that allows their clients (DTC) brands in the Food & Beverage, Beauty, Health, and Wellness Sectors to Scale Their Subscription Programs By Using No-Code Features and Proprietary Machine Learning.
They Have a Strong Funding History, Proven Revenue Impact for Over 500 Merchants, and Excellent Customer Feedback.
They Have Completed Multiple Rounds of Funding and Have Released Several AI-Driven Innovations that Showcase Their Market Leadership In Ecommerce Subscriptions.
Stay AI was founded in New York to address the Limitations of Legacy Subscription Platforms.
Founders Gina Perrelli and Pierson Krass Launch Digital Marketing Agency Serving Subscription Brands.
Shopify App Store infrastructure with AWS hosting
Proprietary reinforcement learning models for churn prediction, retention optimization, and personalized offers outperforming manual strategies by 20-30%
Inferred from Shopify app architecture, AI feature descriptions, and integration capabilities
| Service | Cost | Details | Source |
|---|---|---|---|
| Monthly Plan | $499/month + 1% + $0.19 per transaction | All features included, free 30-day trial, free migrations, dedicated onboarding | Shopify App Store |
| Pro Plan | $499/month + 1% + $0.19 per transaction | Subscription management, AI-powered retention, A/B testing, integrations with Shopify/Klaviyo/Gorgias | Official pricing page |
| Enterprise Plan | Custom pricing | All Pro features plus custom development, dedicated strategist, early feature access, flat rate pricing | Official pricing page |
| Free Trial | 30 days | Full platform access, no credit card required | Shopify App Store |
| Feature | Stay AI | Recharge | Loop Subscriptions |
|---|---|---|---|
| Core Functionality | AI retention engine, churn prediction, dynamic win-back | Subscription management | Subscription management + analytics |
| Pricing (starting) | $499/mo + 1%+$0.19 | $499/mo + 1%+$0.19 (Pro) | Volume-based pricing |
| Transaction Fees | 1% + $0.19 | 1% + $0.19 | Varies by plan |
| AI-Powered Retention | Yes | No | Partial |
| Automated Churn Prediction | Yes (individual level) | No | Partial |
| No-Code Flow Builder | Yes | Limited | Yes |
| A/B Testing | Built-in multi-variant | Pro/Custom only | Yes |
| Custom Development | Enterprise | Custom plans | Additional fees |
| Free Trial | 30 days | 14 days | 14 days |
| Migration Support | Free 1:1 onboarding | Paid | Free basic |
Stay AI is priced at the same price point as Recharge but provides significantly greater value with AI-based churn prediction and dynamic win-back flow capabilities. While Recharge may require a business to set up advanced personalization options, they are already built into Stay AI. Additionally, Stay AI has a better Shopify-native experience reporting than Recharge.
If a business wants to use AI-based retention optimization, choose Stay AI; if a business wants to perform detailed analysis of post-cancellation behavior, choose Loop.
Loop uses detailed data related to cancellations while Stay AI places an emphasis on using predictive retention metrics and ExperienceEngine. Stay AI also provides flat rate + transaction pricing, which allows businesses to know what their costs will be versus Loop’s tiered pricing model that can create volume-based pricing uncertainty. Finally, Stay AI provides free migrations and dedicated onboarding, which will allow businesses to go live quickly and easily compared to Loop’s process.
If your business is looking for AI-based retention solutions, choose Stay AI; if your business is looking for post-cancellation analysis, choose Loop.
Stay AI's AI powered RetentionEngine includes features such as personalized cancellation flows, proactive surveys, and targeted save offers. With its ability to learn what works best over time, several brands have seen churn decrease by more than 30% within 60 days.
Compared to many of the enterprise subscription platforms out there, Stay AI is competitive priced for the early stage brand, and all of the core features are included. To find the specific pricing for your needs, you'll need to reach out to sales, but based on the feedback from our customers, they've found it to be cost effective compared to other options.
While Stay AI does include features that are typical of a subscription app (e.g., recurring billing), its focus is on using AI driven retention strategies and proprietary machine learning to prevent churn from occurring in the first place, as opposed to simply managing existing subscribers.
In terms of access to Shopify, Stay AI has the same extent of permissions that the Shopify platform provides; however, it adheres to industry standard security protocols. Additionally, Stay AI has also implemented zero downtime migration processes and rock solid reliability which indicates an enterprise grade infrastructure.
Seamless integration in checkout, customer accounts, Shopify Pos, Klaviyo, Gorgias, Postscript, Attentive, Rebuy, and Aftersell. Also integrates directly into Shopify.
Yes, the system has an automated onboarding process that will complete the migration in minutes, zero downtime.
Yes, the no-code customer portal allows customers to skip, swap, delay, or change the frequency of shipments, and they can do this with their mobile phone (passwordless). The no-code portal also has dynamic product carousels and promotional banners to improve engagement.
Customized, complex subscription rules may be needed. Confirmation of native support of granular item-level controls in multi-product orders may be needed.
Stay AI excels at being a Shopify-first subscription platform that includes powerful AI retention tools and a simple-to-use customer experience. Stay AI has been used by over 500 brands and has proven to be effective at reducing churn rates and growing LTV in DTC subscription businesses. Limited technical documentation available to the public indicates that Stay AI was developed with non-technical merchant teams in mind, and not for deep custom development.
For DTC brands serious about building scalable subscription revenue with AI powered retention, Stay AI is the number one choice.
Stay AI has over 500 Shopify merchants using their AI-based subscription retention tools such as RetentionEngine, ExperienceEngine, and customizable customer portals that have proven to reduce merchant churn with zero-downtime migrations and high merchant satisfaction. Additionally, Stay AI focuses primarily on driving DTC subscription growth versus just supporting e-commerce growth.
Good - comprehensive information from Shopify App Store (5-star reviews), official website, and merchant testimonials. No public pricing or detailed technical specs.
Over 500 Shopify merchants are utilizing Stay AI subscription retention products, with many praising the user friendly dashboard and proactive support Stay provides to its customers. Additionally, many merchants have expressed appreciation for the continuous evolution of the product to meet their specific needs.
Since it was founded, Stay AI has been at the forefront of developing innovative subscription solutions. The company utilizes proprietary machine learning and reinforcement models that are unique to the Shopify ecosystem. Additionally, Stay continuously develops and enhances customer portal features ahead of other competitors.
The native integration of Stay AI with several key Shopify apps include; Shopify Checkout, POS, Klaviyo, Gorgias, Postscript, Attentive, Rebuy, and Aftersell. Stay AI also has a high touch customer success team to provide easy transitions and dedicated support to their customers.
A flawless uptime track record combined with zero-downtime migrations for all 500+ of its customers demonstrates the commitment of Stay AI to providing reliability to its subscribers. The engineering team behind Stay AI is comprised of top-tier engineers who specialize in building systems that provide reliability to subscription based businesses.
Stay AI has built the most intuitive no-code portal in the industry with features such as; passwordless login, dynamic carousels, and promotional banners. The company continues to optimize the portal with new features and functionality on an ongoing basis. Many of Stay AI’s competitors have attempted to replicate the functionality provided by Stay AI, however none have been able to continue to innovate and optimize the portal as extensively as Stay AI has.
Predicts which subscribers are most likely to cancel based on their behavior such as recency, frequency, spend to send proactive retention actions to those subscribers.
Emails and save offers sent to at-risk subscribers at ideal time to recover them and reduce churn by 28%.
Self-service portal for customers to manage bundles, pause, add-ons, upsell and other services; Increases average order value without needing to hire a developer to build it.
Testing for retention flow, offer and portal design to continually improve performance.
Milestone reward and loyalty campaigns to increase at-risk subscribers' engagement and repeat purchases.
Tag based automation and scalable workflow integration with native sync to Shopify, Klaviyo, and Gorgias.
Surveys that can learn from customer feedback to dynamically refine retention strategies.
Retry logic optimized by AI to recover failed payments and prevent lost revenue due to issues with payments.
Insights for weekly review of revenue, retention optimization, and subscriber activities.
Add-on promotions for seamless impulse purchase opportunity increase in average order value inside customer portal.
Revenue trends, subscriber activities, and churn metrics displayed prominently and clearly without distractions.
Review of weekly subscriber cohorts to identify retention patterns and potential areas for improvement.
AI identifies high risk customers for specific campaigns based on behavior signals.
Performance analytics for retention flows, portal designs, and save offers
Measures 32% lift from portal upsells and carousel performance
Manage bundles, campaigns, and offers from single intuitive interface
Live insights into subscription health and campaign effectiveness
| AI Use Case | Primary Metric Impacted | Typical ROI/Impact | Implementation Complexity | Time to Value |
|---|---|---|---|---|
| AI Churn Prediction & Win-back | Subscription Churn, Revenue | 28% revenue lift, 28% churn reduction | Low | 2-4 weeks |
| No-Code Customer Portal | AOV, Support Tickets | 32% add-on revenue lift | Low | 1-3 weeks |
| Dynamic Save Offers & Flows | Retention Rate, LTV | Double-digit retention gains | Medium | 4-6 weeks |
| Digital Punch Cards & Loyalty | Repeat Purchase Rate | Proactive engagement boost | Low | 2-4 weeks |
| Advanced A/B Testing | All Retention Metrics | Continuous optimization | Low | Immediate |
| In-Portal Upsell Carousel | Average Order Value | Impulse purchase conversion | Low | 1-2 weeks |
| Zero-Downtime Migration | Implementation Risk | Enterprise reliability | Low | 1:1 guided |
| Cohort Analytics Optimization | Customer LTV | Data-driven retention strategy | Medium | 4-8 weeks |
